Summary
Overview
Work History
Education
Languages
Timeline
OperationsManager

Devendra Nath Dillikar

Hyderabad,TG

Summary

Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.

Overview

18
18
years of professional experience

Work History

Operations Manager

ERP Analysts
05.2024 - Current
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Operations Manager

Tech Mahindra SEZ Tower 2
10.2023 - 05.2024
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Analyzed and reported on key performance metrics to senior management.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Resource Manager

Tech Mahindra SEZ Tower 2
01.2013 - 09.2023
  • Understanding the resource requirement position and helping the project managers to look out for the proper resource as per the project requirement within the company pool and effectively making the best use of the resource within the project leading to the improvement and success of the project Maintaining and keeping a track of the resource requirement and follow up for the resource fulfillment (Forecast, Follow up, Closure, Allocation, Release). Scheduling resourcing calls within managers wherever necessary raise request and co-ordinate with HR recruitment team for external resource hire to fulfill the required billing position.
  • Well versed with all the skills which are from Infra and Oracle EBS.
  • Maintained open communication by presenting regular MIS reports to update existing bench numbers and list of open requirements (current and pipeline).


Business Analyst

Mahindra Satyam
08.2009 - 03.2011
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.
  • Identified patterns and trends in large data sets and provided actionable insights.
  • Generated standard and custom reports to provide insights into business performance.
  • Deployed predictive analytics models to forecast future trends.
  • Developed complex dashboard and reporting tools to track business performance metrics.

Project Coordinator

Satyam Computer Services
10.2006 - 07.2009
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Prepared meeting agendas and minutes for distribution and record keeping.

Education

Bachelor of Arts -

Dr.B.R. Ambedkar Open University
Hyderabad, India
01-2007

Languages

English
Upper intermediate (B2)
Hindi
Upper intermediate (B2)
Telugu
Intermediate (B1)
Marathi
Intermediate (B1)

Timeline

Operations Manager

ERP Analysts
05.2024 - Current

Operations Manager

Tech Mahindra SEZ Tower 2
10.2023 - 05.2024

Resource Manager

Tech Mahindra SEZ Tower 2
01.2013 - 09.2023

Business Analyst

Mahindra Satyam
08.2009 - 03.2011

Project Coordinator

Satyam Computer Services
10.2006 - 07.2009

Bachelor of Arts -

Dr.B.R. Ambedkar Open University

Similar Profiles

CREATE PROFILE
Devendra Nath Dillikar