Devesh Daukia
Front Office Executive
Khokhsar West, Balotra, Rajasthan
Summary
Customer-centric and detail-focused Front Office Executive with 2 years of experience overseeing fast-paced front offices in support of senior executive teams. Technologically savvy and personable professional with proven success at implementing new electronic processes for streamlined workflow and communication. Leads productive, loyal and confidential office teams in meeting and exceeding company and customer goals and objectives.
Overview
11
11
years of professional experience
2
2
Languages
Work History
Counter Sales Executive
Julahaa Sarees & Style
Surat, Gujarat, India
01.2015 - 09.2022
- Increased customer satisfaction by providing personalized service and product recommendations.
- Developed strong relationships with clients, leading to repeat business and referrals.
- Handled inventory management tasks, ensuring optimal stock levels for maximum sales potential.
- Communicated product quality and market comparisons by creating sales presentations.
Front Desk Receptionist
Hotel Mahadev Palace
Jaisalmer, Rajasthan, India
10.2022 - 01.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Front Office Executive
Rester Select
Jodhpur, Rajasthan, India
02.2023 - 01.2024
- Handled cash transactions accurately, ensuring proper accounting for daily financial reports.
- Maintained accurate records of guest information through diligent documentation and data entry efforts.
- Enhanced guest satisfaction with prompt attention to inquiries and professional communication skills.
- Streamlined front desk operations by implementing efficient check-in and check-out procedures.
Front Office Excutive
Reset Select
Pune, Maharashtra, India
02.2024 - Current
- Handled cash transactions accurately, ensuring proper accounting for daily financial reports.
- Maintained accurate records of guest information through diligent documentation and data entry efforts.
- Assisted in training new front office team members, leading to increased productivity and efficiency.
- Updated reports, managed accounts, and generated reports for company database.
- Coordinated with housekeeping staff to ensure timely room turnovers, resulting in improved guest experience.
Education
HSC/Intermediate - Humanities
(1170617) PRATHIBHA PUBLIC SR SEC SCH
Jodhpur, Rajasthan, India 06.2022
SSC/Matriculate - RBSE
1040314-GOVT SEC SCH,SAOU KI BERI,KHOKHSAR WEST
Barmer, Rajasthan, India 09.2014
Skills
Credit and collections
Customer relations and communications
Executive presentations
Social media knowledge
Office management
Records management
Report analysis
Customer and client relations
Meeting arrangements
Relationship building
Timeline
Front Office Excutive
Reset Select
02.2024 - Current
Front Office Executive
Rester Select
02.2023 - 01.2024
Front Desk Receptionist
Hotel Mahadev Palace
10.2022 - 01.2023
Counter Sales Executive
Julahaa Sarees & Style
01.2015 - 09.2022
HSC/Intermediate - Humanities
(1170617) PRATHIBHA PUBLIC SR SEC SCH
SSC/Matriculate - RBSE
1040314-GOVT SEC SCH,SAOU KI BERI,KHOKHSAR WEST