Technically skilled IT professional with a proven track record in Data analytics. Proficient in Python, Power BI with experience in reporting and data visualization. Seeking a challenging role where I can leverage my skills to drive organizational growth.
Overview
4
4
years of professional experience
Work History
Business Reporting Governance & Analytics
Accenture
4 2022 - Current
Client and Stakeholder Presentations: Leveraged Power BI's visualization capabilities and Excel's data presentation features to effectively communicate insights and recommendations to clients and operations management
Monthly SLAs Reports: Created and maintained Excel and Power BI reports on Ariba PO Enablement, PO compliance, Contract Compliance, e-Invoicing Percentage, Ariba Invoice Enablement, Invoice First Pass Yield rate, Invoice Paid on Schedule Date, Electronic Payments made, and Helpdesk Inquiry resolution rate Leveraged Excel for data consolidation and initial calculations including data extraction through SAP and Internal tools
Daily Reports: Posted Semi QC, Web cycle cases, IWGPH, SQF, ACF, and DMS reports, updating data on the central tool, and visualizing key metrics in Power BI for real-time monitoring and Utilized advanced Excel functions for data cleaning and preliminary analysis
Data Validation and Client Communication: Validated operational reports (Req to PO Flip, Req to PO - Quotations with no negotiations, Data accuracy - PO Quality and Vendor Master Data) using Excel for detailed analysis and presented findings to clients using Power BI visuals for clarity and impact
Dashboard Development and Maintenance: Designed, developed, and regularly updated interactive Power BI dashboards to track KPIs, operational metrics, and trends, ensuring data accuracy and relevance Integrated Excel data sources seamlessly into Power BI
Ad-Hoc Reporting and Analysis: Utilized Power BI and advanced Excel functions (e.g., Power Query, Macros) to conduct in-depth analysis of large datasets, generating comprehensive ad-hoc reports to address specific business questions and support decision-making
Data Modeling and Transformation: Transformed and modeled data within Power BI and Excel to create optimized datasets for efficient reporting and analysis
Client and Stakeholder Presentations: Leveraged Power BI's visualization capabilities and Excel's data presentation features to effectively communicate insights and recommendations to clients and operations management.
Customer Service Advisor
Concentrix
07.2020 - 04.2022
Technical support to Amazon European Customers with technical and non-technical queries on users on multiple chat concurrency
Escalating the cases to L2/T2 Support when outside the scope of L1/T1 Technical Support
Supported 3+ batches in their OJT and teams in the absence of SME as a Floor Walker / Mentor
Retrieving performance metrics data of each individual within the team from the Pulse Tool and sharing the reports related to it
Arranging refresher/doubt-clearing sessions aligned with the training team
Sharing process-related announcements/ updates within the team
Identifies, investigates, and resolves user issues related to Amazon.de, Amazon.Fr, and Amazon.es including orders-related queries, accounts, payment, invoicing, prime membership, and services associated with it
Technical Assistant (Part-Time)
Integrated Institute of Technology
08.2019 - 5 2020
Setting up and maintaining computer labs: This involves installing and updating software, configuring hardware, troubleshooting network issues, and ensuring the overall functionality of the lab environment
Managing servers and computing resources: TAs are responsible for the administration of servers, cloud infrastructure, and other computing resources used for research, teaching, and departmental operations
Software installation and troubleshooting: They assist faculty, researchers, and students with installing and configuring software tools, libraries, and frameworks required for their projects, also troubleshoot software-related issues
Assisting with course delivery: TAs may help professors with preparing course materials, setting up online learning platforms, conducting lab sessions, grading assignments, and providing additional support to students
Conducting tutorials and practical sessions: They lead tutorials and practical sessions to reinforce theoretical concepts, guide students through programming exercises, and address their questions
Providing technical support: They act as a resource for faculty, researchers, and students, answering technical questions, troubleshooting problems, and offering guidance.
Technical Assistant (Part-Time)
Integrated Institute of Technology
09.2018 - 6 2019
Technical Assistant for the Government of NCT Delhi, with annual contract renewals.
<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.
Business Data Analyst – Customer Intelligence at SRI Consulting Services LLCBusiness Data Analyst – Customer Intelligence at SRI Consulting Services LLC