Micros
Devesh Verma
Food And Beverage Executive
Dehradun
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Food and Beverage Executive
Antara Senior Care Pvt Ltd
Dehradun
04.2023 - Current
- Planned operations to effectively cover needs while controlling costs and maximizing service.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Managed staff schedules and maintained adequate coverage for all shifts.
Team Leader
Antara Senior Care Pvt Ltd
Dehradun
04.2022 - 03.2023
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Supervised team members to confirm compliance with set procedures and quality requirements.
Senior Bartender
Antara Senior Care Pvt Ltd
Dehradun
11.2019 - 03.2022
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Followed strict recipes and drink measurements to minimize product used.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Restaurant Waiter
METROPOLITAN HOTEL DUBAI
Dubai
03.2018 - 08.2019
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Proved successful working within tight deadlines and a fast-paced environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend and holiday shifts.
- Proven ability to learn quickly and adapt to new situations.
Guest Services Associate
WESTIN PUSHKAR RESORT AND SPA Rajasthan
Pushkar
10.2016 - 05.2017
- Escorts customers to their tables and ensures they are settled comfortably; offers coffee and other drinks
- Presents the menu to customers, answers queries about it, and makes suggestions if necessary
- Informs patrons the restaurant’s daily specials
- Collects the customers’ payments and prepares bills with itemized costs and appropriate taxes.
- Resolved guest issues with rooms or reservations with knowledgeable and friendly service.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Booked appointments, accepted payments and answered guest questions.
Guest Service Associate
ITC FORTUNE SAVOY
Mussoorie
02.2015 - 01.2016
Education
Bachelor - Hotel Management
Institute of Hotel Management
Kurukshetra 04.2012 - 03.2015
Intermediate -
Guru Ram Das Academy
Dehradun 04.2011 - 03.2012
High School -
Guru Ram Das Academy
Dehradun 04.2009 - 03.2010
Skills
Cash Handling
undefinedSoftware
IDS
Symphony
Excel
Timeline
Food and Beverage Executive
Antara Senior Care Pvt Ltd
04.2023 - Current
Team Leader
Antara Senior Care Pvt Ltd
04.2022 - 03.2023
Senior Bartender
Antara Senior Care Pvt Ltd
11.2019 - 03.2022
Restaurant Waiter
METROPOLITAN HOTEL DUBAI
03.2018 - 08.2019
Guest Services Associate
WESTIN PUSHKAR RESORT AND SPA Rajasthan
10.2016 - 05.2017
Guest Service Associate
ITC FORTUNE SAVOY
02.2015 - 01.2016
Bachelor - Hotel Management
Institute of Hotel Management
04.2012 - 03.2015
Intermediate -
Guru Ram Das Academy
04.2011 - 03.2012
High School -
Guru Ram Das Academy
04.2009 - 03.2010
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