Micros
Devesh Verma
Food And Beverage Executive
Dehradun
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Food and Beverage Executive
Antara Senior Care Pvt Ltd
Dehradun
04.2023 - Current
- Planned operations to effectively cover needs while controlling costs and maximizing service.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Managed staff schedules and maintained adequate coverage for all shifts.
Team Leader
Antara Senior Care Pvt Ltd
Dehradun
04.2022 - 03.2023
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Supervised team members to confirm compliance with set procedures and quality requirements.
Senior Bartender
Antara Senior Care Pvt Ltd
Dehradun
11.2019 - 03.2022
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Followed strict recipes and drink measurements to minimize product used.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Restaurant Waiter
METROPOLITAN HOTEL DUBAI
Dubai
03.2018 - 08.2019
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Proved successful working within tight deadlines and a fast-paced environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend and holiday shifts.
- Proven ability to learn quickly and adapt to new situations.
Guest Services Associate
WESTIN PUSHKAR RESORT AND SPA Rajasthan
Pushkar
10.2016 - 05.2017
- Escorts customers to their tables and ensures they are settled comfortably; offers coffee and other drinks
- Presents the menu to customers, answers queries about it, and makes suggestions if necessary
- Informs patrons the restaurant’s daily specials
- Collects the customers’ payments and prepares bills with itemized costs and appropriate taxes.
- Resolved guest issues with rooms or reservations with knowledgeable and friendly service.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Booked appointments, accepted payments and answered guest questions.
Guest Service Associate
ITC FORTUNE SAVOY
Mussoorie
02.2015 - 01.2016
Education
Bachelor - Hotel Management
Institute of Hotel Management
Kurukshetra 04.2012 - 03.2015
Intermediate -
Guru Ram Das Academy
Dehradun 04.2011 - 03.2012
High School -
Guru Ram Das Academy
Dehradun 04.2009 - 03.2010
Skills
Cash Handling
Client Service
Sales expertise
Complaint resolution
Staff education and training
Performance improvement
Technical Support
Employee Evaluation
Training and Development
Teambuilding
Software
IDS
Symphony
Excel
Timeline
Food and Beverage Executive
Antara Senior Care Pvt Ltd
04.2023 - Current
Team Leader
Antara Senior Care Pvt Ltd
04.2022 - 03.2023
Senior Bartender
Antara Senior Care Pvt Ltd
11.2019 - 03.2022
Restaurant Waiter
METROPOLITAN HOTEL DUBAI
03.2018 - 08.2019
Guest Services Associate
WESTIN PUSHKAR RESORT AND SPA Rajasthan
10.2016 - 05.2017
Guest Service Associate
ITC FORTUNE SAVOY
02.2015 - 01.2016
Bachelor - Hotel Management
Institute of Hotel Management
04.2012 - 03.2015
Intermediate -
Guru Ram Das Academy
04.2011 - 03.2012
High School -
Guru Ram Das Academy
04.2009 - 03.2010