Summary
Overview
Work History
Education
Skills
Certification
Travelling, Gardening
Languages
Timeline
Generic

Devika A

ERNAKULAM

Summary

Dedicated IT Consultant offering 3 years of experience in IT vision, development and implementation of programs and systems. Subject matter expert in day-to-day operations, planning, organizing and managing operations and complying with standards and policies. Demonstrated to leverage strategic planning to foster new improvements that maximize productivity and efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Senior Technology Consultant

Infosys Limited
02.2022 - Current
  • Managed infrastructure upgrades, analysis and resolution of end user hardware and software issues.
  • Directed IT services, counseled executives and collaborated with senior management on strategic planning.
  • Worked closely with infrastructure staff and departmental decision makers to identify, recommend, develop and implement cost-effective technology solutions.
  • Managed IT staff monitoring and diagnosing server and data center problems and design and implementation of new data center technologies.
  • Provided solutions aligned with Microsoft product such as onedrive and sharepoint business needs.
  • Partnered across organization to design solutions with microsoft platform to deliver optimal path for key business initiatives.
  • Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
  • Communicated and explained business requirements to client to understand and implement functional demands.

SAP HCM Functional Consultant

Savic Technologies
11.2020 - 07.2021
  • Documented and maintained technical specifications for SAP applications.
  • Trained and mentored junior staff on SAP system operations and functionality.
  • Configured and customized SAP modules to align with client business processes.
  • Delivered SAP training, user support and knowledge transfer at end of project and followed up to verify successful implementation.
  • Solved functional and technical obstacles and worked closely with project team from different streams.
  • Designed deployment automation solutions to expedite implementation of SAP solutions.
  • Applied widely accepted SAP best practices to implementation, providing rapid onboarding.

HR Trainee

Social Care Foundation
06.2018 - 01.2019
  • Consulted with supervisor to identify company needs and preferred employee qualifications.
  • Created and updated tracking spreadsheets using MS Excel.
  • Answered phone and performed clerical duties to assist human resources department.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Implementation of HR policies
  • Conducting inductions of new staff

Education

Kerala Board of Public Examinations - Matriculation

Govt. Girls Higher Secondary School
Cochin, Kerala, India

Kerala Board of Higher Secondary - Commerce With Computer

Govt. Girls Higher Secondary School
Cochin, Kerala, India

Bachelor of Commerce - Financial Accounting With Income Tax

Mahatma Gandhi University
Kottayam, Kerala, India
2018

Application Associate SAP-HCM & SAP SuccessFactors - Systems Applications & Products in HCM

Times Pro
Cochin, Kerala, India

Skills

  • Market Research
  • Acceptance Criteria
  • Framework Improvements
  • Maintenance Scheduling
  • Client Relationship Management
  • Business Planning
  • Design and Implementation
  • Client Relations
  • Project Documentation
  • Technical Analysis
  • Information Security

Certification

  • Application Associate SAP HCM, Times Pro
  • Application Associate SAP SuccessFactors, Times Pro

Travelling, Gardening

I am very much Passionate about exploring diverse cultures and creating vibrant, sustainable spaces through extensive travel experiences and dedicated gardening pursuits.


Enthusiastic traveler with a penchant for discovering new landscapes, immersing in diverse cultures, and cultivating a global perspective. Adept at navigating unfamiliar environments and fostering adaptability.


And also dedicated indoor gardener with a green thumb, specializing in nurturing a variety of plants to thrive within the home environment. Skilled in selecting and caring for indoor plants, creating aesthetically pleasing arrangements, and promoting a healthy, vibrant indoor ecosystem.

Languages

English
Advanced (C1)
Tamil
Elementary (A2)
Malayalam
Bilingual or Proficient (C2)

Timeline

Senior Technology Consultant

Infosys Limited
02.2022 - Current

SAP HCM Functional Consultant

Savic Technologies
11.2020 - 07.2021

HR Trainee

Social Care Foundation
06.2018 - 01.2019

Kerala Board of Public Examinations - Matriculation

Govt. Girls Higher Secondary School

Kerala Board of Higher Secondary - Commerce With Computer

Govt. Girls Higher Secondary School

Bachelor of Commerce - Financial Accounting With Income Tax

Mahatma Gandhi University

Application Associate SAP-HCM & SAP SuccessFactors - Systems Applications & Products in HCM

Times Pro
Devika A