Devika Pakhetra
Hyderabad
Summary
Committed job seeker in the Human Resource field with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Human Resource Intern
Grand Mercure Vadodara Surya Palace
Vadodara
2023.04 - 2023.06
- Worked as a Human Resource intern for 8 weeks
- Was responsible for checking daily employee attendance from the attendance portal, do regular checks of the female locker room, address any issues and grievances of the female staff after consulting with the manager, help employees update their information on EPF portal when required, complete joining formalities of new trainees and employees.
Customer Service Associate
Amazon Development Center
Pune
2018.09 - 2020.03
- Worked in Customer Service as Hindi and English CS associate then moved to a specialized SWAT team and worked for North American and India market domains as per requirement over Message Us and phone support.
Kitchen Trainee
JW Marriott
Pune
2016.12 - 2017.04
- Worked as an industrial trainee in pastry and hot kitchen (coffee shop) for 16 weeks
- Was also responsible for live counters during lunch and dinner buffets and directly interacting with the guests.
Education
MBA - Human Resources Management
Symbiosis Institute of Business Management
Hyderabad2024-04
BCTCA - Culinary Arts
Culinary Academy of India
Hyderabad01.2018
CLASS XII -
Army Public School, Kolkata
01.2015
CLASS X -
Army Public School, Kolkata
01.2014
Skills
- New Hire Orientation
- Termination Documentation
- Employee Hiring
- Recruitment
- Talent Acquisition
Certification
Power BI
Roles And Responsibilities
- Head of MessComm - The Mess Committee, SIBM Hyderabad: Head of a team of twelve. Responsible for planning weekly menus for the entire college and ensuring that the quality is maintained through tasting the food as a team. Being a liaison between the mess staff and the students. Ensuring that the team works as a unit and there is harmony among team members.
- Subject Matter Expert, Amazon Development Center, Pune: Was responsible for assisting multiple new hires during their initial weeks at the organization as a seasoned employee.
- Out Door Caterings, SV Caterers & Taj Hotels: Was responsible for managing a small team of people to ensure the kitchen and restaurant service went smoothly.
Personal Information
Date of Birth: 10/24/96
Extracurricular Activities
Received multiple awards and certificates for top performance during peak seasons while working as a customer service associate at Amazon Development Center, Pune. Won first prize for best gateau in Cookery Competition in Hyderabad, Telangana.
Languages
Hindi
First Language
English
Proficient (C2)
C2
Punjabi
Intermediate (B1)
B1
Bengali
Elementary (A2)
A2
Timeline
Human Resource Intern
Grand Mercure Vadodara Surya Palace
2023.04 - 2023.06
Customer Service Associate
Amazon Development Center
2018.09 - 2020.03
Kitchen Trainee
JW Marriott
2016.12 - 2017.04
MBA - Human Resources Management
Symbiosis Institute of Business Management
BCTCA - Culinary Arts
Culinary Academy of India
CLASS XII -
Army Public School, Kolkata
CLASS X -
Army Public School, Kolkata
Power BI
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