Devisikamani D
BENGALURU
Summary
Detail-oriented professional with over 4 years of experience in investigating and resolving financial discrepancies, including fraud. Expertise in analyzing financial data to detect irregularities and collaborating with teams to implement corrective actions. Proven skills in problem-solving, analytical thinking, and effective time management.
Overview
4
4
years of professional experience
Work History
Transaction Risk Investigator
Amazon
BENGALURU
02.2022 - Current
- Fraud Detection and Investigation: Analyzing Customer and Seller Behavior, Decision Making, Collaboration and Escalation, Compliance and Risk Management.
- Provided guidance on best practices for mitigating risks associated with online payments.
- Quality checks, audit, and analyze data in order to make decisions about pressing KPI metrics.
- Support newly hired team members, or focus group investigators, in achieving necessary performance requirements.
Operations Analyst
First advantage
BENGALURU
03.2021 - 02.2022
- Analyzed data to identify opportunities for streamlining client operations and enhancing customer satisfaction.
- Investigated and resolved alerts, conducting queries and culling records for maintenance support.
- Performed data analysis to uncover insights that optimized client operational efficiency.
Education
Bachelor of Engineering - Civil Engineering
The Oxford College of Engineering
Bengaluru, India08-2021
Higher Secondary Education - Science
Sri Sai Sathya Narayana PU College
- Bengaluru,India03-2015
Skills
- Fraud detection
- Risk management
- Data analysis
- Compliance monitoring
- Incident investigation
- Operational efficiency
- KYC
- AML
- MS Excel
Accomplishments
- Achieved performance metrics to create analysis for driving business goals
- Awarded the STAR of the month
- Data organization - classified, recorded, and summarized numerical and financial data to compile and keep financial records
Affiliations
- Fitness
- Cricket
- Travelling
Timeline
Transaction Risk Investigator
Amazon
02.2022 - Current
Operations Analyst
First advantage
03.2021 - 02.2022
Bachelor of Engineering - Civil Engineering
The Oxford College of Engineering
Higher Secondary Education - Science
Sri Sai Sathya Narayana PU College
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