DEVYANSHI SHUKLA

· Clients Worked For: British Telecom, Capital Edge, Blue Earth, Nokia, Internal projects

· Designed and executed test plans to ensure proper implementation of business requirements and functional specifications

· Responsible for overall testing strategy, coordinating activities, and leading a team of 5 QA members

· Performed end-to-end testing for ServiceNow modules including ITSM, HRSD, TPRM, VRM, WO, and Service Portals

· Developed test scripts in ServiceNow ATF for regression testing and built reusable components for Automation Framework

· Collaborated with clients and stakeholders, leading defect management and daily Scrum calls

· Clients Worked For: Apple Inc.

· Prepared Test Automation Plan and approached it for end-to-end business scenarios

· Led a team of 5 members in managing and creating update sets between environments

· Developed test scripts in ServiceNow ATF for HRSD module

· Performed RCA for defects and ensured requirements were met within timelines

· Led defect management and daily Scrum meetings in close collaboration with clients and stakeholders

• Clients Worked For: Coursera, Udemy
• Interacted with business users for requirement understanding and production issue discussions
• Prepared test scenarios, plans, and cases, experienced in both automation and manual testing
• Identified defects and assisted with resolutions via JIRA, drove project lifecycle from requirements to release

• Client Worked For: DFS Bank, ICICI Bank
• Handled Finacle modules for client DFS-Liability, executed designed test cases and automated scripts
• Prepared daily and weekly status reports, involved in all project deliverables