Deepanshu Gupta
Gurugram
Summary
Certified Jira Administrator with over 5 years of experience optimizing Jira environments and streamlining workflows for diverse project sizes. Proven expertise in user management, project configurations, automation, migration and integration with various tools enhances team productivity. Committed to continuous improvement and leveraging technology to drive operational efficiency.
Overview
5
5
years of professional experience
4
4
Certificate
Work History
Consultant
Parseq Asia Pvt. Ltd.
Pune
05.2023 - Current
- Coordinated meetings among stakeholders to evaluate project specifics and schedules.
- Assisted in using new methods for data collection and analysis techniques.
- Collaborated with clients to create solutions for constructing CMDB in Jira Cloud system.
- Developed detailed reports showcasing project progress and outcomes for clients.
- Advised on operational processes and organizational changes for ICPR implementation.
- Coordinated server-to-cloud transition with collaborative efforts within the team.
- Nurtured vital stakeholder relationships throughout all phases of the project.
- Identified potential risks associated with proposed solutions or projects.
Senior Jira Administrator
Innovaccer Inc.
Noida
01.2023 - 05.2023
- Supported over 800 Jira users across the organization within the Jira cloud environment.
- Optimized Jira, reducing license costs by $10,000 monthly.
- Collaborated on producing tailored reports with Eazybi integration.
- Developed and implemented a comprehensive Jira project for the HR team.
- Developed custom conditions and validators using JWT and JWME plugin as required.
Senior Software Engineer
Software Business System Consulting
Noida
10.2021 - 01.2023
- Directed a shift of more than 10 team members as the team lead.
- Worked on Atlassian applications and managed multiple Jira projects.
- Weekly meeting with L3s to keep track of application health checks.
- Track shift metrics and compile monthly Jira summaries.
- Implemented seamless integration between Jira and GitHub.
Software Engineer
Software Business Solution Consulting
Noida
11.2018 - 05.2020
- Created and managed various filter queries for Jira boards.
- Confluence space permissions and restrictions.
- Created new spaces in confluence and worked with plugins.
- Handling application servers and hand on experience on Linux.
- Nagios server monitoring and alert handling.
- Created Change Request and Incidents in ServiceNow and handle Servicenow tickets.
Software Intern
Software Business Solution Consulting
Noida
06.2018 - 11.2018
- Oversaw operations of Atlassian tools within data centers.
- Set up several fresh Jira projects.
- Configured SLAs within Jira projects.
- Monitored re-indexing activities on a weekly schedule.
- Keep track of application logs and support zips whenever required.
- Maintaining groups and project roles based on project requirements.
- Set up customer portal and automated processes in Jira projects.
Education
Bachelor of Engineering / Bachelor of Technology -
05.2018
Accreditation: AICTE
Skills
- Project Management Expertise
- Jira Software, Service Desk, Confluence
- Jira and Confluence Transition
- Jira Asset Management
- Atlassian Financial Oversight
- Jira Add-ons
- Eazybi
- Opsgenie
Certification
- Atlassian Certified in Managing Jira project for Data Centre (ACP-610), Atlassian, 2023
- Atlassian Certified in Managing Jira project for Cloud (ACP620), Atlassian, 2023
- Jira Fundamentals Badge, Atlassian University Badge, 2022
- Atlassian Cloud Migration Simulation, 2024
- The Data Science Course: Complete Data Science Bootcamp, Udemy, 2020
- SQL Fundamentals, NIIT, Noida, 2017
Languages
Hindi
First Language
English
Proficient (C2)
C2
Interests
Hiking
Running
Cricket
Travel
Work Preference
Work Type
Full TimeWork Location
HybridImportant To Me
Career advancementWork-life balanceCompany CultureLanguages
- English
- Hindi
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Consultant - Parseq Asia Pvt. Ltd.
05.2023 - Current
Senior Jira Administrator - Innovaccer Inc.
01.2023 - 05.2023
Senior Software Engineer - Software Business System Consulting
10.2021 - 01.2023
Software Engineer - Software Business Solution Consulting
11.2018 - 05.2020
Software Intern - Software Business Solution Consulting
06.2018 - 11.2018
Galgotias University - Bachelor of Engineering / Bachelor of Technology,
- Atlassian Certified in Managing Jira project for Data Centre (ACP-610), Atlassian, 2023
- Atlassian Certified in Managing Jira project for Cloud (ACP620), Atlassian, 2023
- Jira Fundamentals Badge, Atlassian University Badge, 2022
- Atlassian Cloud Migration Simulation, 2024
- The Data Science Course: Complete Data Science Bootcamp, Udemy, 2020
- SQL Fundamentals, NIIT, Noida, 2017
Disclaimer
I, Deepanshu Gupta, hereby declare that the information contained herein is true and correct to the best of my knowledge and belief.
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