Dhairya Kothari
Senior Project Manager
Summary
Seasoned Healthcare IT professional with 10+ years of work experience backed by 4+ years experience in Project Management, Resource Management, Interface Development/Testing in Healthcare inter-operability. Expertise in taking customer requirements and developing services or workflow that is valuable, innovative and successful in terms of meaningful usage. Collaborate with clients to develop strategies, policies and work on its implementation for efficient cross-geography operations. Seeking to apply management talents to drive long term company growth and success. Pursuing PMP Certification.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
Work History
Manager - I
US Healthcare - CitiusTech Healthcare Technology Pvt. Ltd.
Mumbai, Maharashtra, India
07.2019 - Current
- Senior Project Manager for two different projects, handling a team of Project Managers and System Integration Engineers. Reporting head for 25+ team members.
- Managing the Scope, Schedule, Invoicing, Quality and Risks within the project ensuring that project is driven towards success
- Produce reports that are clear, effective, insightful, and traceable.
- Keeping management/client stakeholders informed about the metrics, current status of the project, targets, roadblocks, future plans and initiatives
- Business subject matter expert to represent the needs of business functions to the team
- Ensuring the project is resourced properly, if needed, hire the right talent that best fits the project needs
- Helping team members in escalations and create RCA (Root Cause Analysis) report
- Monthly connects with team members to track their goals and end of year performance management which includes rating, goal setting, feedback, and performance development planning
- Create SOP (Standard Operating Procedures) for smooth operation of the project in Virtual and Office mode. Develop BCP (Business Continuity Plan) to have mitigation plan for any unforeseen circumstances
- Maintain harmony in the team and create an environment that is conducive to growth
Associate Manager - QA
US Healthcare - Allscripts India LLP
Pune, Maharashtra, India
09.2015 - 07.2019
- Offshore Technical Manager for two projects, handling a team of 6 software quality engineers
- Visiting client site (Long Island - New York) to understand the requirement of the project, create documentation and implement it with the Offshore team
- Agile Scrum methodology - Participating in Planning Poker, Scrum Call, Backlog Grooming session and Retrospective meetings.
- Working with the client to determine the scope of the interfaces for data exchange between various systems (LIS, HIS, RIS etc.) and set targets to be achieved in the upcoming months
- Weekly call with clients and other stakeholders to discuss the progress, roadblocks and next steps
- Managing work assignments of interface/task amongst team member and reviewing the test cases and interfaces tested, to ensure quality
- Creating the draft scripts for the Integration Testing with the Application Owners and making sure we cover all the necessary scenarios
- Logging the defects and working with the development team to closure
- Assure process quality and consistency through development or adherence to guidelines and standards appropriate to product and industry and/or development life cycle
- Working on moving the team towards Automation to achieve the eventual goal of In sprint automation
- Identify and recruit internal/external talents to ensure an effective mix of competencies
- Coach, mentor and develop staff, including training/overseeing new employee onboarding and providing career development planning and opportunities
Senior Software Engineer
US Healthcare - CitiusTech IT Solutions Pvt. Ltd.
Mumbai, Maharashtra, India
05.2013 - 08.2015
- Primary Point of Contact (POC) for Arkansas RHIO (Regional Health Information Organization)
- Working with clients to understand their Integration requirements and documenting it for implementation
- Translate requirements into technical design specifications and documentation, as well as executing development projects from conception to delivery.
- Analyze and document requirements and business workflow for integration implemented
- Develop solutions that build on standards, customizing the code as needed to meet client requirements
- Create interfaces on IBM Lotus Notes or migrate existing interfaces on Ensemble, depending on the type of messages requested by the ancillary systems and HIE (Health Information Exchange)
- Develop code in XSLT language or Ensemble Integration Engine for transformations of HL7 messages to bring standardization and meet data format need
- Perform unit testing of the interfaces and participate in User Acceptance Test (UAT) for interfaces before moving them on production environment
- Work on defects reported by the client, modify the code to address the issue and ensure error free transmission of messages
- Post migration to Production environment, monitor the interfaces for the support period, as per the SLA (Service Level Agreement)
Software Specialist
US Healthcare - eClinicalWorks India Pvt. Ltd.
Mumbai, Maharashtra, India
01.2013 - 05.2013
- Establishing integrations between the EMR (Electronic Medical Record) and laboratory vendors (Labcorp, Quest etc.) through HL7 interfaces for data exchange
- Implement various types of interfaces on Test and Production environments on both Hub/Spoke and Point to Point models
- Responsible for acting as a key participant in implementing, configuring, and testing of new Enterprise projects related to Health Information Exchange Integrations on client environments
- Attend calls with vendors/hospitals to troubleshoot technical issues that may arise during implementation. Work in close co-ordination of the Integration Project Manager.
- Tracking and conducting detailed analysis of the data of Interface to provide the development team with accurate defect information for resolution
- Using SQL queries to ensure the accuracy of the data stored in the database
- Provide post Implementation Support and troubleshoot the issue by talking to the customer through the problem and provide a satisfactory resolution
Associate Software Engineer
Telecom - Accenture Services Pvt Ltd
Chennai, Tamil Nadu, India
10.2011 - 11.2012
- Worked in Agile Scrum model understanding the user stories and the acceptance criteria
- Worked closely with Product Owner, Business Analysts and development teams to deliver high availability solutions
- Prepared test cases and test scripts to be used during the testing phase of the project.
- Worked on timely execution of component tests, system tests, integration tests, regression tests, and performance tests in accordance with agreed test cases and test plans.
- Documented results of test performed during the testing phase of the project.
- Reported bugs/defects, and timely follow up to resolution.
Education
Post Graduate Diploma in Management - IT Project Management
Welingkar Institute of Management
Mumbai, India 01.2015 - 12.2016
Bachelor of Engineering - Electronics And Tele-Communications
K.J.Somaiya COE (University of Mumbai)
Mumbai, India 08.2008 - 08.2011
Skills
Healthcare domain
HL7 V2X
Customer Interaction
Resource Management
Project Management
Project coordination
Business analysis
MS Office
FHIR Standard
Integration Engines: Ensemble/Mirth
Interface/ Software Testing
Data Governance
Strategic planning
Software Development Lifecycle (Waterfall & Agile)
Team Building
Salesforce / Jira
Ensemble / Mirth / eGate Integration Engine
Certification
HL7 V2.X Control Specialist
Timeline
Project Management Professional (PMP) Trained
02-2021
Manager - I
US Healthcare - CitiusTech Healthcare Technology Pvt. Ltd.
07.2019 - Current
Situational Leadership II by Ken Blanchard
04-2018
Associate Manager - QA
US Healthcare - Allscripts India LLP
09.2015 - 07.2019
Post Graduate Diploma in Management - IT Project Management
Welingkar Institute of Management
01.2015 - 12.2016
HL7 V2.X Control Specialist
12-2013
Senior Software Engineer
US Healthcare - CitiusTech IT Solutions Pvt. Ltd.
05.2013 - 08.2015
Software Specialist
US Healthcare - eClinicalWorks India Pvt. Ltd.
01.2013 - 05.2013
Associate Software Engineer
Telecom - Accenture Services Pvt Ltd
10.2011 - 11.2012
Bachelor of Engineering - Electronics And Tele-Communications
K.J.Somaiya COE (University of Mumbai)
08.2008 - 08.2011