Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Dhairya Gaikwad

Dhairya Gaikwad

Mumbai

Summary

Highly motivated IT professional with over 9 years of experience in strategic business and quality analysis in BFSI domain.. Skilled in cross functional role across UAT Lead, Business analysis, Product Management and Project Management.Persistent Senior Consultant with talents in leadership, negotiation and solution knowledge. Effectively coach and mentor junior members of staff. Dedicated to supporting business development initiatives.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Senior Consultant

PwC
Mumbai
01.2023 - Current
  • Lead a team of consultants to create new solutions that boosted client satisfaction.
  • Collaborated with cross functional teams to identify customer needs and develop solutions to meet those needs
  • Successful Thought Machine product implementation for a top Indian bank resulted in a 35% improvement in business operations
  • Worked on both LMS and LOS applications for Asset Products and CRM implementation.
  • Provided strategic guidance to clients on best practices for business operations.
  • Independently developed Reports and RBAC functionality for the new TM system.
  • Participated in requirements gathering and review to ensure testability of features
  • Collaborate with the team of testers and developers to quickly discover and fix major defects before release
  • Reviewed all deliverables prior to release ensuring accuracy, completeness, quality assurance standards are met.
  • Established strong working relationships with both internal teams as well as external vendors and clients.

Senior Business Analyst

Teknobuilt
Canada & Mumbai
01.2022 - 01.2023
  • Conducted daily Scrum calls with the team and other stakeholders, which aided in the prompt resolution of defects/blockers and efficient channelization
  • Managed a midsize UAT team for a crucial project and delivered it using Agile approach
  • Assign tasks to the team and follow up on them
  • Update the project status report on JIRA
  • Documenting authorized requirements in the BRD document
  • Create a UAT plan for testing, evaluate testing operations, and set up defect triage calls on a daily basis
  • Collaborating with product owners, developers, and QA.

UAT Team Lead

Edelweiss (QK)
Mumbai
01.2018 - 01.2022
  • Working as Team lead for managing day to day UAT activities and status reporting
  • Conducting stand up meetings for assigning work and daily activities
  • Maintain Gantt chart
  • UAT on Policy Management, Claims Management and Endorsements Cancellation process
  • Review BRD documents shared by business Analyst before UAT deployment
  • Worked on multiple insurance products like Motor, Health, P&C, Loan Care, Long Term Home, GHI and GPA and LOS application for Personal Loan.
  • Validate the Integration between SAP FSPM and fiori system
  • Managed UAT for various Third-Party web portals integrated with SAP
  • Coordinating with Clients multiple SPOCS for ongoing project deliverables and new requirements.

Analyst

Planit-Metlife
Hyderabad
01.2017 - 01.2018
  • Analyze requirements, write test cases and execute test cases as per the System requirements
  • Defect Reporting and Tracking using quality center
  • UAT on Policy Management, Claims Management, Endorsements and Cancellation process
  • Experienced in create and update RTM matrix and defect reporting.

Deputy Manager

ICICI Bank
Mumbai
01.2014 - 01.2017
  • Consult on development of procedure and/or policy changes process flows and presentations
  • Handle all customer related research and adjustments for monetary transactions
  • Approaches decision making and problem solving by systematically gathering information from a variety of sources and developing viable alternatives
  • Created product specification document for different segment of ICICI Bank like Loans, Accounts, Payments and CRM.
  • Manage Vendors team - Testing/ UI-UX - to carrying out the UAT.

Education

PGDBM -

Sikkim Manipal University of Health, Medical and Technological Sciences
12.2014

Bachelor of Engineering -

University of Mumbai
12.2013

Skills

  • JIRA
  • UAT Manager
  • Project Management
  • TCS BANCS
  • Solman
  • Business Analysis
  • CRM
  • Functional Requirements
  • Thought Machine
  • SAP
  • OPEN TEXT
  • Finnone
  • Healthbuz
  • General Insurance

Certification

  • Agile Project Manager
  • Digital Business Analyst
  • Certified Scrum Master
  • IRDA
  • ASQI Test Manager
  • Lean Six Sigma

Languages

English
First Language
Hindi
Proficient (C2)
C2
Marathi
Proficient (C2)
C2

Timeline

Senior Consultant

PwC
01.2023 - Current

Senior Business Analyst

Teknobuilt
01.2022 - 01.2023

UAT Team Lead

Edelweiss (QK)
01.2018 - 01.2022

Analyst

Planit-Metlife
01.2017 - 01.2018

Deputy Manager

ICICI Bank
01.2014 - 01.2017

PGDBM -

Sikkim Manipal University of Health, Medical and Technological Sciences

Bachelor of Engineering -

University of Mumbai

Similar Profiles

CREATE PROFILE
Dhairya Gaikwad