Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Affiliations
Work Preference
Timeline
Generic
Dhananjay Kalbhut
Open To Work

Dhananjay Kalbhut

arvi

Summary

Dynamic Senior Relationship Manager skilled in client engagement, CRM systems, and customer retention strategies. Proven track record of enhancing customer satisfaction through effective problem-solving and team leadership. Results-oriented professional with extensive experience in client relationship management and data analysis. Known for developing successful business strategies that foster strong client connections and drive revenue growth in competitive markets. Accomplished leader with a focus on team productivity and customer satisfaction. Expertise in managing cross-functional teams and implementing effective customer retention strategies to ensure long-term client relationships. Experienced senior relationship manager successful fostering partnerships with all types of personalities. Promoting exceptional skills in task prioritization and issue resolution. Effective collaborator with dedication to reliability and open communication. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Senior Relationship Manager

SEVA AUTOMOTIVE PVT. LTD.
WARDHA
12.2025 - Current
  • Fostered strong client relationships through regular communication and personalized engagement.
  • Utilized CRM systems to track interactions, manage pipelines, and streamline processes.
  • Prepared detailed reports on customer activities for management review.
  • Developed and managed a portfolio of existing clients to ensure long-term customer relationships.
  • Resolved customer inquiries or complaints promptly and efficiently in accordance with established guidelines.
  • Maintained an up-to-date understanding of industry trends and best practices in order to remain competitive in the marketplace.
  • Implemented strategies for increasing customer retention rates by providing excellent service levels at all times.
  • Built positive and productive customer connections to drive consistent sales.
  • Delivered informational sales presentations to potential investors to build symbiotic client relationships.
  • Managed supplier relations in accordance with company policies to drive supplier selection.

Associate Business Manager

SBI LIFE INSURANCE ,WARDHA
WARDHA
09.2025 - 12.2026
  • Managed daily operations and workflow optimization for business initiatives.
  • Collaborated with cross-functional teams to align on project goals and timelines.
  • Supported budget management by monitoring expenditures and resource allocation.
  • Managed customer service team by providing training, guidance, and feedback.
  • Created marketing campaigns to promote products or services to target audiences.
  • Supervised staff members on various tasks related to daily operations.
  • Determined customer needs and calculated payment options based on consultative sales process.
  • Formed and sustained strategic relationships with clients.
  • Implemented successful business strategies to increase revenue and target new markets.

Relationship Manager

SEVA AUTOMOTIVE PVT. LTD.(NEXA DIVISION)
NAGPUR
09.2020 - 09.2025
  • Cultivated strong client relationships through effective communication and personalized service.
  • Managed cross-functional teams to address client inquiries and resolve issues promptly.
  • Identified customer needs, developed customized solutions, and provided knowledgeable advice.
  • Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
  • Managed daily operations including scheduling appointments, coordinating meetings and preparing agendas.
  • Evaluated customer feedback to identify areas of improvement in products or services offered.
  • Provided expert financial advice to clients, enhancing their decision-making process.
  • Discussed client financial options to keep customers informed regarding transactions.
  • Promoted insurance and products to individuals and businesses and analyzed and determined financial viability and productivity of target products and services.
  • Acted as buyer or seller representative when arranging sales.
  • Forecasted generation costs, market prices and demand to make accurate trading decisions.

Sales Supervisor

SEVA AUTOMOTIVE PVT. LTD.
WARDHA
08.2016 - 09.2020
  • Supervised daily sales operations and ensured customer satisfaction.
  • Trained new staff on sales techniques and product knowledge.
  • Coordinated team schedules to optimize coverage during peak hours.
  • Resolved customer complaints effectively, maintaining positive relationships.
  • Supported sales team by monitoring daily operations and providing information and procedural guidance to staff.
  • Developed and implemented sales strategies to increase customer base.
  • Supported business performance targets to drive improvements in sales and customer satisfaction levels.
  • Developed incentive programs for top performing sales representatives.

Logistics Supervisor

TCI LEBOUR COTRACTER,BAJAJ AUTO LTD.
AURANGABAD
05.2010 - 07.2016
  • Supervised daily logistics operations to ensure timely deliveries and inventory accuracy.
  • Coordinated transportation schedules and routes for efficient product distribution.
  • Managed warehouse staff, fostering teamwork and enhancing productivity.
  • Monitored inventory levels, organizing stock to optimize space utilization.
  • Resolved problems that arose during transit by liaising with suppliers and carriers quickly and efficiently.
  • Monitored day-to-day workflow and employee performance to identify ways to boost productivity.
  • Presented and explained work orders to team.

Education

Bachelor of Arts - Arts

Yashvantrav Chavhan Univercity
Nashik
05-2010

High School Diploma -

Model High School
Arvi
03-2003

Skills

  • Client relationship management
  • CRM systems
  • Customer retention strategies
  • Data analysis and reporting
  • Financial advisory
  • Strategic planning
  • Team leadership
  • Problem solving
  • Time management
  • Microsoft office
  • Computer skills
  • Leads prospecting
  • Public speaking
  • Sales management
  • Customer engagement
  • Business development

Languages

English
Beginner
A1

Certification

auto engineering technician

Accomplishments

technical course

Affiliations

criket, badmintan,runing work ambition

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Location Preference

On-Site

Salary Range

$50000/yr - $104000/yr

Timeline

Senior Relationship Manager

SEVA AUTOMOTIVE PVT. LTD.
12.2025 - Current

Associate Business Manager

SBI LIFE INSURANCE ,WARDHA
09.2025 - 12.2026

Relationship Manager

SEVA AUTOMOTIVE PVT. LTD.(NEXA DIVISION)
09.2020 - 09.2025

Sales Supervisor

SEVA AUTOMOTIVE PVT. LTD.
08.2016 - 09.2020

Logistics Supervisor

TCI LEBOUR COTRACTER,BAJAJ AUTO LTD.
05.2010 - 07.2016

Bachelor of Arts - Arts

Yashvantrav Chavhan Univercity

High School Diploma -

Model High School
Dhananjay Kalbhut