DHANANJAY SINGH
ANALYST
Gurugram,Haryana
Summary
Detail-oriented and experienced Trust & Safety Analyst with 3+ years of expertise in content moderation, image review, and policy enforcement. Proficient in reviewing digital content for compliance with platform guidelines, including Google Ads policies. A BCA graduate currently pursuing an MBA in Information Technology (2025-27). Transitioning into the IT and Data field, leveraging a strong analytical mindset to solve complex business problems, optimize workflows, and maintain operational excellence.
Overview
4
4
years of professional experience
Work History
Analyst / Trust & Safety Analyst
Highspring India Pvt. LLP
Gurugram, Haryana
07.2022 - Current
- Reviewed and moderated digital content (images and text) to ensure strict compliance with platform policies, community guidelines, and Google Ads policies.
- Monitored and evaluated 240+ images daily, consistently meeting key performance metrics, productivity benchmarks, and an Average Handling Time (AHT) of 110 seconds.
- Identified, flagged, and actioned harmful, misleading, or policy-violating content across multiple categories to mitigate risks.
- Collaborated with cross-functional teams to escalate complex cases and provided actionable feedback on emerging abuse patterns and policy gaps.
- Leveraged existing moderation experience to assist Team Leads in workflow optimization and peer quality improvement.
- Maintained operational excellence while mentoring junior team members, conducting detailed reviews, and sharing industry best practices.
- Formerly Vaco Binary Semantics
Data Analyst Intern
Blue Stock
05.2026 - 07.2026
- Completed data cleaning and data validation of existing spreadsheets to promote robust data management platform, resulting in accurate data analysis and entry.
- Utilized various professional statistical techniques and maintained large databases to collect and analyze data from partners and customers.
- Monitored and controlled data upload, checking for successful data import and quality.
- Commissioned and decommissioned data sets under mentor supervision.
Education
Master of Business Administration (MBA) - Information Technology
Dr. A.P.J. Abdul Kalam Technical University (AKTU)
07.2027
Bachelor of Computer Applications (BCA) - undefined
HR Institute of Science and Technology
07.2021
12th Standard (Intermediate - PCM) - undefined
Chaudhary Charan Singh Inter College
01.2018
10th Standard (High School) - undefined
Chaudhary Charan Singh Inter College
01.2016
Skills
- Trust & Safety Operations
- Content Moderation
- Image Review
- Policy Compliance
- Google Ads Policy Enforcement
- Quality Assurance
- Microsoft Office Suite
- Excel
- Word
- PowerPoint
- Computer Fundamentals
- Internet Operations
- Data Entry
- Documentation
- Content Review Tools
- Internal Dashboards
- LLM Evaluation
- AI Safety
- Data Analytics
- Attention to Detail
- Critical Thinking
- High-Volume Task Management
- Team Collaboration
- Communication
- Adaptability
Core Competencies
Trust & Safety Operations, Content Moderation & Image Review, Policy Compliance, Google Ads Policy Enforcement, Quality Assurance, Microsoft Office Suite (Excel, Word, PowerPoint), Computer Fundamentals, Internet Operations, Data Entry, Documentation, Content Review Tools & Internal Dashboards, LLM Evaluation, AI Safety, Data Analytics, Attention to Detail, Critical Thinking, High-Volume Task Management, Team Collaboration, Communication, Adaptability
Certifications And Achievements
AI Safety Certification, AI Fluency for Students, Content Moderation Certification, Autonomous Driving Certification, Lean Six Sigma White Belt Certified, Maintained 3+ years of consistent performance in high-volume content queues with zero major policy violations while meeting strict SLA targets., Successfully supported the improvement of Standard Operating Procedures (SOPs) by identifying recurring patterns of policy violations and content trends.
Timeline
Data Analyst Intern
Blue Stock
05.2026 - 07.2026
Analyst / Trust & Safety Analyst
Highspring India Pvt. LLP
07.2022 - Current
Master of Business Administration (MBA) - Information Technology
Dr. A.P.J. Abdul Kalam Technical University (AKTU)
Bachelor of Computer Applications (BCA) - undefined
HR Institute of Science and Technology
12th Standard (Intermediate - PCM) - undefined
Chaudhary Charan Singh Inter College
10th Standard (High School) - undefined
Chaudhary Charan Singh Inter College