Thakur Ashish Raj Singh
Hyderabad
Summary
Dynamic Operations Analyst with over 3 years at Accenture, showcasing a blend of analytical thinking and leadership excellence. Expert in data security and analysis, delivering tailored solutions for 100+ clients with a focus on efficiency and client satisfaction. Proven ability in strategic decision-making and cross-functional collaboration, enhancing system workflows and operational outcomes.
Overview
3
3
years of professional experience
Work History
Trust & Safety Analyst
Accenture
Hyderabad
05.2023 - Current
Trust & Safety Analyst.
- Reviewed and evaluated user-generated content across various formats (text, image, video, audio) to ensure adherence to platform policies, community guidelines, and legal regulations.
- Enforced moderation decisions accurately and efficiently while balancing user safety, freedom of expression, and platform integrity.
- Flagged and escalated complex or high-risk cases involving child safety, hate speech, graphic violence, exploitation, and misinformation to specialized teams.
- Maintained a high level of accuracy and consistency in applying policies, contributing to regular audits and performance reviews.
- Provided feedback on policy effectiveness and participated in calibration sessions to improve moderation accuracy and policy clarity.
- Contributed to a safe and respectful user experience by identifying trends and suggesting improvements to moderation processes and guidelines.
Trust & Safety
Trigent Software
Hyderabad
11.2021 - 05.2023
- Developed scripted ad content to enhance client marketing strategies.
- Posted original content to client website, updating pages to align with current branding strategies.
- Wrote copy for client advertising campaigns.
- Conducted interviews and research to produce in-depth articles and reports.
- Developed themes, characterizations and psychological analyses to create marketing material.
Education
MBA -
Aurora's PG College
06.2021
B.COM -
Indian Institute Of Management And Commerce
06.2019
Skills
- Content Moderation
- Policy Enforcement
- Community Guidelines Compliance
- Trust & Safety Operations
- User Safety & Risk Assessment
- Flagging & Escalation Protocols
- Content Review (Text, Image, Video, Audio)
- Platform Policy Knowledge
- Attention to Detail
- Critical Thinking
- Emotional Resilience
- Communication Skills
Accomplishments
Achieved winner title in the cricket tournament conducted by the current project.
Languages
- English
- Hindi
- Telugu
Projects
e-banking, HDFC Bank Pvt. Ltd, About the Bank: HDFC Bank Ltd is a major Indian financial services company based in Mumbai. The Bank is a publicly held banking company engaged in providing a wide range of banking and financial services including commercial banking and treasury operations. The Bank at present has an enviable network of 2201 branches and 7110 ATMs spread in 996 cities across India. They also have one overseas wholesale banking branch in Bahrain, a branch in Hong Kong and two representative offices in UAE and Kenya., Project Team Leader, Co-ordinate with the Attapur Branch Manager of HDFC Bank to allow us to do the research for the project., Collect and analyze provided by the Manager about the e-banking fulfilled from the branch., Allocate duties to each individual of the team and co-ordinate the updates., Finalize the findings, discuss and verify the results with project coordinators from college and bank and publish the findings.
Activities
Actively participating in internal work activities being as an active member.
Personal Information
- Father's Name: Vipin Raj Singh Thakur
- Date of Birth: 04/11/98
- Nationality: Indian
Timeline
Trust & Safety Analyst
Accenture
05.2023 - Current
Trust & Safety
Trigent Software
11.2021 - 05.2023
MBA -
Aurora's PG College
B.COM -
Indian Institute Of Management And Commerce