Summary
Overview
Work History
Education
Skills
Timeline
Generic
Dhanasekar Anbalagan

Dhanasekar Anbalagan

Service Delivery Coordinator
Chennai

Summary

Experienced Service Delivery Coordinator adept at communicating between parties, completing reports and improving collaboration with suppliers to reduce delays. Familiar with procurement and documentation requirements. Ready to take on new professional challenges as part of a growth-oriented company.

Overview

3
3
years of professional experience
4
4
years of post-secondary education

Work History

Service Delivery Coordinator

DXC Technology Private Limited
chennai
03.2020 - Current
  • Placing the PC requests (PCs, notebooks, desktops and other accessories) for the HP employees working across the globe (American, Europe and Asian countries) and doing end to end procurement service.
  • Managed delivery schedules by communicating with both suppliers and customers.
  • Coordinated with customers to accomplish specific needs and deliver individualized services.
  • Resolved issues relating to delays and parts to maintain satisfaction.
  • Maintained thorough records of transactions, deliveries and requests.
  • Established clear procedures for consistent approach.
  • Negotiation with vendor regarding price and delivery.
  • Monitoring TAT and Accuracy.
  • Giving process training for the New Joiners.
  • Follow up with logistics for GRN confirmation on in warding of the goods.
  • Update and maintain process documentation.
  • Directly interacted with customers to deliver mail, packages, and ordered goods.
  • Worked in tools: Service Now, Ariba, Ezbuy, Citrix, SharePoint, one drive, MS Excel etc.
  • As a team player I have also own H1 FY23 DXC Collaborators Award.

Education

Bachelor of Science - Computer Science And Engineering

Vel’s University
Chennai
08.2012 - 05.2016

Skills

MS Office

undefined

Timeline

Service Delivery Coordinator

DXC Technology Private Limited
03.2020 - Current

Bachelor of Science - Computer Science And Engineering

Vel’s University
08.2012 - 05.2016
Dhanasekar AnbalaganService Delivery Coordinator