A dedicated and detail-oriented professional seeking a position in a reputable shipping liner company, where I can leverage my skills in logistics, maritime operations to contribute to efficient port operations and global trade logistics.
Overview
3
3
years of professional experience
Work History
Service Delivery Coordinator
Hapag Lloyd global service
Chennai
07.2022 - Current
Coordinated container movement and scheduling, in alignment with shipping line regulations.
Maintained accurate records and prepared reports for cargo tracking and delivery timelines.
Liaised with port authorities, customs, and transport partners to ensure smooth vessel operations.
Prepared quotations for customers based on their requirements.
Managed daily operations, including data entry into system databases.
Prepared quotations for customers based on their requirements.
Tracked cargo status using web-based tracking systems.
Facilitated communication between customers, vendors, brokers, and other parties involved in the shipment process.
Provided customer service support related to import and export issues, or inquiries.
Maintained the accuracy and integrity of all logistics information.
Produced SOPs to document workplace procedures and optimize productivity through standardization.