Dhanashree Barde

Owner of webrtc network and user session testing tools

• Creating Edge Scenarios and deep diving into application logs for more comprehensive RCA
• Monitored production systems and promptly finding and resolving customer issues
• Collaborated successfully with clients to achieve objectives by utilizing strong communication, interpersonal and people skills
• Acted as bridge between development, customer engagement, and customer, to make way for design and functional teams to ensure seamless product functionality and ideal customer experience.
• iOS and android based mobile application testing.

Training and managing growing team

• Conduct training sessions to familiarize team members with Automation testing platform, Nightwatch and other features
• Oversee daily activities and assigning tasks
• Reviewing test cases,and issues to make sure they are precise

• Developed and executed QA test cases, scripts and performed exploratory testing
• Created Test Strategy, Test Plan, and Test Cases for UAT, functional and regression testing
• Resolved technical issues and forecasted troubleshooting complications during software trials
• Liaising with developers and sys ops to swiftly resolve production faults
• Checking REST API requests using swagger according to test cases as well as provide technical support regarding APIs testing.
• Mined test data from customer usage and created conditions for conceptualizing, fine tuning and data set creation of scoring algorithm with data science team for webRTC tools

Worked on KAYAKO, a help desk software

My responsibilities included

• Designing and executing various test suites using TestRail
• Wrote system requirements and tracked quality assurance metrics
• Conduct API testing with Swagger or Postman
• Verifying feature stories and logged defects
• Isolated issues by analyzing process steps, log files and data input
• Creating epics and feature stories in Jira
• Building a product knowledge base in Jira Confluence
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As a QA my key responsibilities were:

• Team management, Test planning and strategy
• Test execution and reporting
• Collaboration between Dev team and Stakeholder

As a BDM my key responsibilities were:

• Market and research analysis, Identifying and evaluating opportunities and Developing Business strategies
• Building and Managing Client Relationships

A unique fundraising platform, which is created as a one stop market place for the financial requirements of not only Fund Seekers ), but also for Fund Providers (Banks/ NBFCs/ Other High Net Worth Individuals and Groups)

My responsibilities included

• Reviewing requirements, specifications, and technical design documents, providing valuable feedback.
• User Acceptance Testing (UAT) with stakeholders to ensure complete and testable requirements
• Developed and executed regression and functional tests, while actively tracking and managing defects
• Demonstrated the ability to work independently with minimal management oversight

• Understanding business drivers and integrating them with suitable technological solutions is essential for success in the market
• Through a refined sales approach communicate complex solutions to potential customers and propose tailored solutions
• Ensure end-to-end customer engagement by addressing technical queries and providing ongoing assistance, resulting in exceptional service and long-term customer satisfaction.

• Reviewed product requirements, specifications, and technical designs, providing valuable feedback.
• Developed test scenarios and optimized cases to improve manual software testing.
• Coordinated regression test automation for multiple applications. Enhanced software knowledge through training.
• Employed automated testing techniques, including virtual machines and transforming use cases into automated cases. Debugged and reviewed automated test cases, ensuring quality assurance with checkpoints.