Dhanraj Kumar Jha
Bengaluru
Summary
Intune Administrator with 3.8 years of experience in Microsoft Intune, specializing in device compliance, Conditional Access, and Endpoint Security. Proven ability to troubleshoot sync failures, BitLocker enforcement, and application installation issues. Acknowledged for high accountability and effective communication during project delivery, resulting in client appreciation.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Senior Project Engineer
Wipro
12.2025 - Current
- Manage enterprise devices through Microsoft Intune MDM.
- Create and maintain Compliance and Security Baseline policies.
- Deploy Win32 applications using proper rules.
- Troubleshoot sync failures, compliance issues, and installation failures.
- Generate compliance/device reports using basic PowerShell and Power BI.
- Conducted regular team meetings to review project status and address any challenges.
- Executed project scope assessments to align with stakeholder objectives and requirements.
- Identified needs of customers promptly and efficiently.
Intune Administrator
Wipro
01.2022 - Current
- Managed over 4,000 Windows devices in Intune.
- Implemented Update Rings and Feature Update deployments.
- Troubleshot BitLocker policy failures, and devices' app installation failed status.
- Improved compliance posture through monitoring and adjustments.
- Supported conditional access rollout and endpoint security strengthening.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Recognized by management for providing exceptional customer service.
Education
MTech - Computer And Information Sciences
11-2025
Completed
Bachelor of Computer Applications -
07-2021
Completed
12th & 10th -
Completed
Skills
- Microsoft Intune MDM management
- Compliance policy development
- Conditional access integration
- Endpoint security solutions
- Win32 application deployment
- Dynamic device group configuration
- Basic conditional access setup
- PowerShell scripting
- CSV report generation
- Troubleshooting and problem-solving
- Effective communication
- Ownership and accountability
- Collaborative teamwork
- Reliability and dependability
Certification
- AZ-900 – Microsoft Azure Fundamentals
- DP-900 – Microsoft Azure Data Fundamentals
- MD-102 – Microsoft Endpoint Administrator (In Progress)
Client Appreciation
- Quick issue resolution (compliance and application deployment)
- Strong ownership during critical issues
- Effective communication and reliability
Role
Intune administrator / modern workplace engineer
Projects
Win32 app deployment: packaging, detection rules, requirement rules, IME logs; conditional access: MFA enforcement, non-compliant device restrictions; endpoint security hardening: BitLocker, firewall, baselines; PowerShell automation (basic), compliance reports, device inventory pull
Core Skills
Compliance policies, conditional access integration, endpoint security (BitLocker, antivirus, security baselines), Win32 app deployment, Windows Update for Business (update rings and feature updates), dynamic device groups, RBAC, identity lifecycle, basic conditional access, running Intune and AAD scripts, exporting CSV reports, filtering, looping, intro to Graph usage, troubleshooting, documentation and RCA, ticket handling, client communication
Personal Information
Total experience: 3.4+ years
Timeline
Senior Project Engineer - Wipro
12.2025 - Current
Intune Administrator - Wipro
01.2022 - Current
Bits Pilani - MTech, Computer And Information Sciences
Netaji Subhas University - Bachelor of Computer Applications,
Kerala public school - 12th & 10th,