Dhansree M
Coimbatore
Summary
To be associated with a progressive organization that gives me scope to be a part of a team that dynamically works towards the growth of the organization and upgrade my knowledge and skills in accordance with the latest trends. Enthusiastic individual eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.
Overview
11
11
years of professional experience
Work History
Senior
EY Global Delivery Services
Cochin
07.2013 - Current
- Handling end to end Assignment Initiation and Immigration process (From setting up the assignee in the tool to scheduling the briefing & posting the checklist to assignees) along with the Tracking & Reporting process
- Have been the primary point of contact for some of the biggest clients in EY
- Monitoring the multiple mailbox and delegating work to the staffs.
- Reviewing the work done by the staffs and clear checklists to ensure they are current and accurate and provide timely feedbacks
- End-to-end tax support process review
- Checking the utilization of team members/review time sheets
- Handling escalations/Timely escalation of issues to management
- Ensuring adherence to respective standard processes and Q&RM guideline
- Provide feedback to leadership on any people issues and support in resolution
- Working closely with tax team in collating the details for tax preparation
- Updating the process documents to make them up to date, to avoid any gap in understanding.
- Reviewing and enhancing processes, procedures, checklists and reports to ensure they are current and accurate
- Preparation of various reports (Weekly/Monthly Compliance status report, Dashboard reports, Briefing Reports, Immigration Reports & Survey reports) & delivering it to client and internal teams
- Communicate with assignees for gathering information for tax preparation
- Co-ordinate with the team to get the work done and review it before scheduling for return for preparation
- Delivering the final return to the assignees and file the return upon the confirmation
- End to end process knowledge on US efiling extension process
- Handling the engagement calls on a weekly basis and providing the status of the work for the week
- Overseeing the quality and productivity of work performed by the team, continually pursuing opportunities to proactively improve efficiency and effectiveness
- Training the New hires on the engagement specific process and conducting a refresher training for the existing professionals before the core season
- Handling end to end core Billing process for the clients.
- Coordinated team activities and provided guidance to junior members.
- Ensured projects were completed on time, within budget, and met quality standards.
- Identified opportunities for process improvements through collaboration with other departments.
Education
Bachelor's in commerce (Information Technology) -
Sri Krishna Arts & Science College
01.2013
Skills
- MS Office Expert
- Delegation skills
- Training knowledge
- Team Mentoring
- Report Preparation
- Team Handling
Languages
Malayalam
First Language
English
Proficient (C2)
C2
Tamil
Upper Intermediate (B2)
B2
Hindi
Beginner
A1
Personal Details
- Date of birth - 19-Oct-1992
- Fathers Name - Manilal P C
- Ph no: 8220270744
Declaration
I, hereby declare that the information provided is true and correct to the best of my knowledge and belief.
Dhansree.M
Timeline
Senior
EY Global Delivery Services
07.2013 - Current
Bachelor's in commerce (Information Technology) -
Sri Krishna Arts & Science College
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