Dhanush k
Coimbatore
Summary
Dynamic banking professional with a proven track record at ICICI Bank Ltd, excelling in client relationship management and digital banking solutions. Adept at cross-selling products and driving business growth, I leverage strong team coordination and problem-solving skills to deliver exceptional results and enhance customer satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
DM II (Wealth/ Elite Trade Relationship Group)
ICICI Bank Ltd
11.2020 - Current
- Maintained Current Account Relationship Book for branch operations.
- Acquired new corporate clients and nurtured existing relationships.
- Identified client opportunities through recommendations of business, retail, and private products.
- Collaborated daily with team to create innovative financial solutions for corporate accounts.
- Facilitated customer migration to digital banking products.
- Coordinated team activities to improve customer service effectiveness.
Assistant Manager
Axis Bank Ltd
07.2016 - 03.2020
- Managed and expanded a client portfolio focused on loans and derivatives.
- Oversaw daily branch activities to maintain efficient workflow and productivity.
- Developed new business opportunities while maintaining existing client relationships.
- Facilitated account opening processes to enhance client acquisition efforts.
- Provided qualified referrals to product specialists for effective cross-selling.
- Assisted in closing deals across all bank products to maximize revenue.
- banking culture through consistent customer engagement.
Education
Bachelor of Commerce - Computer Applications
Sri Krishna College of Arts And Science
01-2015
Higher Secondary Examination -
Hindustan Higher Secondary School
01.2012
Skills
- Team coordination
- Digital banking solutions
- Product cross-selling
- Client relationship management
- Problem solving
Co-Curricular Activities
- Participated and worked in the '3rd IIM International Conference on Advanced Data Analysis' in IIM Ahmedabad.
- Presented a paper on the topic 'Retailing in India' at Jawaharlal Nehru Technological University, Hyderabad.
- Presented a paper on the topic 'Effect of Contingent Liability in Market Capitalisation' at AIMS International Conference on Management, Ghaziabad, Delhi.
- Presented a paper on the topic 'Internet Marketing: The Ultimate Technique for the Current Demography' at STMP International Conference on Management and Business Research, New Delhi.
- Attended the Basic Course on Stock Market conducted by the BSE Institute Ltd.
- Attended the Global Financial Market Professional Program (GFMP) conducted by the BSE Institute Ltd.
Certification
1. NISM Series V-A Mutual Fund Distributors Certified EUIN No: E199099
Custom
Dhanush. k
Timeline
DM II (Wealth/ Elite Trade Relationship Group)
ICICI Bank Ltd
11.2020 - Current
Assistant Manager
Axis Bank Ltd
07.2016 - 03.2020
Bachelor of Commerce - Computer Applications
Sri Krishna College of Arts And Science
Higher Secondary Examination -
Hindustan Higher Secondary School
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