Dhanush P
Back Office Executive
Bengaluru
Summary
Dynamic Back Office Executive with proven expertise at Conduent Business Services in enhancing operational efficiency and reducing processing errors. Skilled in data entry and issue resolution, I consistently exceeded performance metrics while fostering a collaborative team environment. Committed to maintaining confidentiality and implementing effective document management systems.
Overview
2
2
years of professional experience
Work History
Back Office Executive
Conduent Business Services
05.2025 - Current
- Ensured timely completion of projects, prioritizing tasks based on deadlines and importance.
- Handled complex customer inquiries, resolving issues promptly and professionally while maintaining excellent customer service standards.
- Maintained a high level of confidentiality, safeguarding sensitive information pertaining to company operations and client transactions.
- Maintained up-to-date knowledge of industry regulations and compliance requirements relevant to back-office functions; implemented necessary updates accordingly.
- Reduced processing errors with thorough attention to detail and adherence to established protocols.
Back Office Executive
Sobha Developers
07.2024 - 06.2025
- Promoted a positive and collaborative work environment by actively participating in team discussions, sharing valuable insights, and offering constructive feedback.
- Contributed to cost-saving initiatives by identifying inefficiencies in back office operations and suggesting solutions.
- Consistently met or exceeded performance metrics, contributing to the overall success of the back office team and company as a whole.
- Implemented updated record-keeping systems, resulting in better organization and accessibility of critical documents for the entire team.
- Conducted comprehensive research to support decision-making processes for management teams.
- Collaborated with other departments to improve interdepartmental communication and overall efficiency.
Education
Bachelor of Mechanical Engineering - Mechanical Engineering
Government Engineering College Hassan
Hassan, India 04.2001 -
Science
Vidhyanikethan PU College
Hassan, India03-2019
SSLC
Alvas English Edium School
Moodabidri 04-2017
Skills
Data entry expertise
Document management
Invoice processing
Report generation
Time management
Mail handling
Quality assurance
Positive
Issue resolution
Strong problem solver
Timeline
Back Office Executive
Conduent Business Services
05.2025 - Current
Back Office Executive
Sobha Developers
07.2024 - 06.2025
Bachelor of Mechanical Engineering - Mechanical Engineering
Government Engineering College Hassan
04.2001 -
Science
Vidhyanikethan PU College
SSLC
Alvas English Edium School