DHANYA JOHNSON
SAP FUNCTIONAL CONSULTANT
Summary
Resourceful Functional Consultant with exceptional attention to detail and exemplary client engagement skills. Dedicated professional with 3.5 years of experience in SAP CATS/HCM Modules.
Overview
4
4
years of professional experience
2
2
Certifications
4
4
Languages
Work History
SAP Functional Consultant
Tata Consultancy Services
09.2020 - Current
- Validated configuration designs against business requirements to ensure accuracy and completeness before moving forward with implementation efforts.
- Identified opportunities for process improvement by conducting regular reviews of existing workflows within the organization''s operational framework.
- Conducted post-implementation audits verifying that all customer-specific requirements were met and identifying potential areas for further improvement.
- Communicated and explained business requirements to team members to understand and implement functional demands.
- Reduced operational costs with thorough analysis of clients'' business requirements and tailored SAP solutions.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
SAP CATS Module Implementation
Tata Consultancy Services
09.2020 - Current
- Collaborated with stakeholders to gather requirements, design custom solutions, and configure the CATS Time Sheet module to meet business needs.
- Conducted thorough testing and validation of CATS module functionalities, ensuring accurate time recording and reporting.
- Provided end-user training and support, resulting in successful adoption and utilization of the CATS module across the organization
- Integrated CATS module with other SAP modules/tools like FIELDGLASS, Concur and external systems such as IPP, IPQ, AMS to streamline data flow and reporting processes.
- Increased product usability by implementing AI enabled FAQ Bot functionality into the Timesheet Recording Tool.
- Ensured seamless integration of new features into existing software platforms by executing thorough Integration and Regression tests during each Release Delivery/ Upgrade cycles.
Agile Scrum Master
Tata Consultancy Services
09.2021 - Current
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Trained personnel on use of IT tools and applications.
- Managed product backlog and supported Scrum framework for monthly sprint releases.
- Developed metrics for tracking progress and measuring team performance against goals.
- Conducted sprint reviews and retrospectives, fostering a collaborative environment for feedback and improvement.
- Coached team members in Agile practices, promoting a culture of continuous improvement.
Education
MASTER OF BUSINESS ADMINISTRATION - Finance, Marketing
National Institute of Technology, Tiruchirapalli
06.2018 - 05.2020
Bachelor of Science - Electrical, Electronics Engineering Technologies
Rajiv Gandhi Institute of Technology
Kottayam, India 05.2013 - 05.2017
Skills
SAP CATS /HCM
Testing and Validation
Technical Writing
Stakeholder Communication
Root Cause Analysis
System Integration Testing
Certification
Hire to Retire" Process in the Intelligent Enterprise, SAP Level 1
References
Up on Request
Timeline
Agile Scrum Master
Tata Consultancy Services
09.2021 - Current
SAP Functional Consultant
Tata Consultancy Services
09.2020 - Current
SAP CATS Module Implementation
Tata Consultancy Services
09.2020 - Current
MASTER OF BUSINESS ADMINISTRATION - Finance, Marketing
National Institute of Technology, Tiruchirapalli
06.2018 - 05.2020
Bachelor of Science - Electrical, Electronics Engineering Technologies
Rajiv Gandhi Institute of Technology
05.2013 - 05.2017