Singing, Travelling and Reading
Dhara Sharma
Inside Sales Manager
Vaishali, Delhi NCR
Summary
Driven Inside Sales Manager with 6.2 years of experience in Automation and Software product sales. Adept at monitoring employee performance and product branding with extensive knowledge of SCADA Software, OPC Connectivity, Industry 4.0, IIOT Solution use. Guarantees customer satisfaction through effective team development and innovative sales strategies.
Overview
6
6
years of professional experience
10
10
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Inside Sales Manager
ATS Global B.V, NL Grp. Co. (Sarla Advantech Pvt. Ltd.)
Delhi, NCR
07.2021 - Current
- ATS India (Sarla Advantech Pvt. Ltd.) has Manufacturing IT Solutions and Services experience in Industrial Automation Software, Manufacturing integration, MES/MOM, IIOT, Software development and Testing.
- They are Serving Manufacturing Industries across Industries like Pharma, Automotive, Metals, Energy, Chemical, CPG, Infrastructure, etc.
- Long term association with leading solution providers like GE Digital, Werum, Kepware. Part of ATS Global B.V, The Netherlands since 2018 (formerly known as Sarla Technologies)
- At ATS, i am working as an Inside Sales Manager with some of the following KRAs.
- Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
- Prepared pricing strategies for current customers to enhance sales and increase profitability.
- Secured new accounts by strategically pursuing leads, converting into orders and generating revenue.
- Worked closely with other departments to promote products and marketing campaigns.
- Monitored and amplified sales pipeline to maintain flow of potential leads and prospects.
- Coordinated activities and projects to plan sales department operations and meet timelines.
- Preparing Product and Solution based Proposals and maintain in CRM.
- Looking after GE Digital SFDC portal to prepare Quotes, Special Pricing approval and helps Sales people to convert quotes into orders.
- ZOHO CRM Administrator. Proving Training to new Joiners for ZOHO CRM and Expense Portal.
- Looking after GEM Portal Bidding and other Private sector Tendering.
- Managing Partner Portal platform for various Products.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Inside Sales Executive
SSM InfoTech Solutions Pvt. Ltd.
Surat
01.2019 - 07.2021
- SSM Infotech have dealing in Industrial Automation, In it they are manufacturing Control Panels in different sectors like Petro-Chemical, Chemical, Oil & Gas, Refineries. They are having authorized distributorship of Wonderware SCADA Software by Schneider Electric & also they are channel partner of Metricon OPC (Open Platform Communication) Server. They are also providing IT services & Solutions & they developed their own software named X-force Which is used in AIMS (Alarm Information Management System),EMS (Energy Monitoring System), CMS (Calibration management System). They are also providing Customized Solutions related to Industrial Automation.
- At SSM, I have worked as an Inside Sales Executive.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Kept detailed records of daily activities through online customer database.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Developed, maintained and utilized diverse client base.
- Contributed to event marketing, sales and brand promotion.
- Quoted prices, credit terms and other bid specifications.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Customer Relationship Executive
SSM InfoTech Solutions Pvt. Ltd.
Surat
01.2017 - 01.2019
- I was working as a CRM (Customer Relation Manager) & looking after Wonderware SCADA Solution based Proposal, Pre-Sales Support to Marketing Team.
- I had looked after Tendering Process of Industrial Automation sector & Trading Items.
- I had also Looked after Whole Project Execution starting from lead generation to Dispatch & Payment Follow-up.
- I was looking after Export Dispatches & Liasoning with Export authorities.
- Built strong relationships with field operations team to support business development opportunities and improve service.
Proposal Engineer
Techno Electromech Pvt. Ltd.
Ankleshwar
07.2016 - 12.2016
- I had worked with Techno Electromech Pvt. Ltd. as a Proposal Engineer From July-16 to Dec-16.
- Techno Electromech Pvt. Ltd. Have dealing in Electrical Switchgears & having Manufacturing facility of HPSV, HPMV & LED Lamps.
- I had looked after proposals of LV Switchgear-Motor Control Products, Low Voltage Power Distribution products, Electrical Installations and Induction Motors of SIEMENS Make.
- I had also looked after proposals of Cables like Copper Armoured, Copper Flexible, Aluminum Armoured, Instrument Cables, Telephone Cables, of POLYCAB Make.
- I had also looked after proposals of Industrial & Domestic LEDs like Led Lamps, Down Light, Panel light, Tube light, Flood light, street light, Medium Bay, High power bulb, high Bay, LED well glass, Track light ,etc.
Education
MBA - Operations Management
Institute of Chartered Financial Analysts of India
Tripura 04.2019 - 10.2021
Bachelor of Engineering - Electrical Engineering
Shri S'ad Vidya Mandal Institute of Technology
Bharuch 05.2011 - 05.2015
HSC - Science Stream
Narayan Vidhya Vihar
Bharuch 05.2009 - 05.2011
SSC -
Narayan Vidhya Vihar
Bharuch 05.2008 - 05.2009
Skills
Business development and Strategic planning
Accomplishments
- Achieved Team target in FY 21-22 for North and East Region at Sarla Advantech Pvt. Ltd.
- Achieved Team target in FY 20-21 for Wonderware Business at SSM InfoTech Pvt. Ltd.
- Won Extra ordinary Performance Award in FY 19-20 at SSM InfoTech Pvt. Ltd.
- Won Continuous Evaluation of work Award in FY 18-19 at SSM InfoTech Pvt. Ltd.
Certification
CSP - Certified Sales Professional (Stratus Technologies)
Training and Visits
- Successfully completed Industrial Training under the program “ ENGINEERS’ ROLE IN ENGINEERING INDUSTRY” Organized at Electrotherm-Technical Training & Development center from 9th to 20th June 2014.
- Successfully completed Industrial Training in Electrical Department at NTPC Ltd, Jhanor-Gandhar Gas Power Project from 23rd to 30th June 2014.
- Attended 1 week (5 days) workshop on “ Microcontroller Application Power Electronics and automation” .
- Visited Nuclear Power Station, Kakrapar
- Visited Hydro Power Plant, Ukai
- Visited Electric loco shed, Vadodara.
- Visited GIDC Transformer manufacturer, Vadodara.
Interests
Additional Information
- Status : Married
- DOB: 21/10/1993
- Address: Plot 270, Flat C-3, Niti Khand 1, Near Mangal Chowk, Indirapuram, Ghaziabad-201014.
Timeline
CSP - Certified Sales Professional (Stratus Technologies)
04-2022
Inside Sales Manager
ATS Global B.V, NL Grp. Co. (Sarla Advantech Pvt. Ltd.)
07.2021 - Current
MBA - Operations Management
Institute of Chartered Financial Analysts of India
04.2019 - 10.2021
Inside Sales Executive
SSM InfoTech Solutions Pvt. Ltd.
01.2019 - 07.2021
Customer Relationship Executive
SSM InfoTech Solutions Pvt. Ltd.
01.2017 - 01.2019
Proposal Engineer
Techno Electromech Pvt. Ltd.
07.2016 - 12.2016
Bachelor of Engineering - Electrical Engineering
Shri S'ad Vidya Mandal Institute of Technology
05.2011 - 05.2015
HSC - Science Stream
Narayan Vidhya Vihar
05.2009 - 05.2011
SSC -
Narayan Vidhya Vihar
05.2008 - 05.2009
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