Dharmaraj Muthulingaraj
Avadi
Summary
Dynamic Project Manager with a proven track record at Coronis Ajuba Solutions, adept in process improvement and SLA management. Excelled in leading teams of 60+, driving automation, and enhancing performance through effective communication and leadership. Known for problem-solving skills and achieving benchmarks in optometry payment posting.
Overview
20
20
years of professional experience
Work History
Project Manager
Coronis Ajuba Solutions Private Limited
Chennai
08.2023 - 09.2024
- Handling optometry AR team, payment posting, Charge Entry and special project with 70 staffs
- Successfully transitioned the Optometry payment posting with majority of freshers
- Ensuring Quality meets expected benchmark
- Preparing the cash log and share with Client
- Co-ornate with client and addressing the issues/clarification
- Sharing the weekly dashboard to Client
- Sharing invoice report to Management
- Preparing the MBR and Capacity Utilization report
- Providing suggestions to improve the automation
- Handling multiple projects
- Strong in AR process, payment posting.
Deputy Manager
Visionary RCM info Tech(India) Private Limited
Chennai
01.2013 - 07.2023
- Responsible for Managing AR team and payment posting staffs of in India
- Successfully managing several projects
- Aiding automation, accelerating work, and lowering the work force
- Identification of best performer every month to enhance performance
- Preparing weekly Dashboard and presenting during weekly client call
- Preparing audit trackers for Cash posting
- Providing training new team members in both domain and project
- Preparing month end reports and Invoice
- Getting additional OT approval from end client and generate the additional revenue
- Strong in E360 software
Senior Team Lead
Allzone Management solution private Ltd
Chennai
01.2007 - 01.2013
- Handling Billing data Entry team
- Conducting Quality and Daily meeting
- Addressing client requests within TAT
- Supporting and Monitoring Day to day work process, production and service Level Guarantee
- Analysing problem and provide the solution
- Handled multiple clients with successfully
Data Processing
CAMS (computer aged Management solutions)
Chennai
01.2005 - 01.2007
- Capture mutual fund IPO is system
- Capture address change of the customers
- Update IPO forms
- End of the day reports
Education
Bachelor of Computer Science -
Nazareth college of Arts and Science
Avadi01.2015
Skills
- Completed CRCR Certification
- Currently pursuing Six Sigma Black Belt
- Listening
- Thoughtful Responses
- Objectivity
- Leadership
- Motivation
- Trustworthiness
- Learning
- Honesty
- Tactfulness
- Memorability
- Problem-Solving
- Process Improvement
- Control Establishment
- SLA Management
- Delegation
- Team Building
Personal Information
- Date of Birth: 05/06/83
- Gender: Male
- Marital Status: Married
Languages
- English
- Tamil
Disclaimer
I assure you that I will discharge my duties to the entire satisfaction of my superiors and put in Hard Work for the Promotion of the Company. I declare that the information and facts Furnished above are true and correct to the best of my knowledge and belief.
Practicemanagementsoftware
- E360
- ECW
- Kareo
- Chirohd
- Chirotouch
- Healthpac
- Raintree
- Nextgen
- Medisoft
Additional Qualification
Lower(English)
Timeline
Project Manager
Coronis Ajuba Solutions Private Limited
08.2023 - 09.2024
Deputy Manager
Visionary RCM info Tech(India) Private Limited
01.2013 - 07.2023
Senior Team Lead
Allzone Management solution private Ltd
01.2007 - 01.2013
Data Processing
CAMS (computer aged Management solutions)
01.2005 - 01.2007
Bachelor of Computer Science -
Nazareth college of Arts and Science