Summary
Overview
Work History
Education
Skills
Certification
Disclaimer
Languages
Timeline
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Dharmendra Kushwaha

Ghaziabad

Summary

To be a part of organization where I can grow my personality and multi-tasking ability, with self-development as well as organization development.

Overview

4
4
years of professional experience
1
1
Certification

Work History

IT Executive

Smartworks Coworking Spaces Limited
06.2024 - Current
  • Desk Support, MS-Office 365, Project Management, Vendor Management, IT Asset Management.
  • Responsible for Design, Implementation and maintenance of all the network elements.
  • Active role in managing IT infrastructure, ensuring robust networking solutions for a dynamic co-working environment.
  • Managing Cloud based networking system like: - Meraki Dashboard, Aruba Dashboard, Zyxel Dashboard & Linksys Dashboard.
  • Maintaining inventory of installed desktop hardware and software components to keep records accurate and updated.
  • Configured Network devices, and software to set up workstations for clients.
  • Identified scope of problem and provided operational and technical assistance to remedy.
  • Patched software and installed new versions to eliminate security problems and protect data.
  • LAN Troubleshooting: Ethernet, Switching, VLAN, Speed, Duplex.
  • Managing Ticketing system on SW
  • Suggested hardware modifications to reduce lag time and improve overall speed.
  • Installation of driver and software.
  • Manages user backup.
  • Actively involved in activity of asset Management, new assets assignment, configuration and submit to user.
  • All basic software installation and configuration.
  • Outlook & O365 installation and configuration.
  • Managing IOT devices
  • Managing Esper devices

IT Executive

CLN Energy Limited
01.2023 - 06.2024
  • Manage software licenses.
  • Provide first-line support for hardware, software, and network issues, troubleshooting problems efficiently.
  • Install, configure, and maintain desktop hardware, software, and operating systems.
  • Perform regular system updates, security patches, and virus scans to ensure device performance and security.
  • Manage user accounts, permissions, and email setups, including password resets and access controls.
  • Document support requests and resolutions in a ticketing system, maintaining a knowledge base for future reference.

Desktop support engineer

Guidesols Infosolution PVT LTD
01.2021 - 06.2023
  • Under Guidesols i had work in these company.
  • 1 Year i worked as a Desktop support in Risshta Foods PVT LTD.
  • 4 Month i worked as a Desktop support engineer at Deki Electronics LTD.
  • 8 Month i worked as a Desktop support engineer at Minda corporation LTD. Greater Noida.

Education

B.A -

Prof. Rajendra Sing University
09-2023

Intermediate -

Up Board
07-2019

High school -

Up Board
07-2017

Skills

  • Experienced with Office 365 applications
  • Retrospect
  • Management of network systems
  • Technical assistance for users
  • Remote troubleshooting
  • Active directory
  • Technical issue resolution
  • IT infrastructure

Certification

  • I have completed JK-DNA (hardware & networking) course from Jetking in the year 2021.
  • I have completed CCNA from Jetking in the year 2021

Disclaimer

I hereby declare that all the information furnished above is true to the best of my knowledge and belief. Date: Place: Dharmendra

Languages

English
Intermediate (B1)
Hindi
Bilingual or Proficient (C2)

Timeline

IT Executive

Smartworks Coworking Spaces Limited
06.2024 - Current

IT Executive

CLN Energy Limited
01.2023 - 06.2024

Desktop support engineer

Guidesols Infosolution PVT LTD
01.2021 - 06.2023

B.A -

Prof. Rajendra Sing University

Intermediate -

Up Board

High school -

Up Board

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Dharmendra Kushwaha