DHARMESH GOHIL
SURAT
Summary
High-performing Senior Sales Associate with proven background in retail sales. Consistently exceeded sales goals, leading to significant growth in company profits. Skills include effective communication, customer relationship management and team leadership. Recognized for strategic approach to problem-solving and ability to drive customer satisfaction.
Overview
4
4
years of professional experience
Work History
Senior Sales Associate
HDB FINANCIAL SERVICES LTD
SURAT
2023.04 - Current
- Provided training to new staff on company policies and sales techniques.
- Participated in team meetings to analyze market trends and adjust sales tactics accordingly.
- Mentored new sales team members on company standards, customer service techniques and effective sales strategies.
- Conducted research to identify new markets and customer needs.
Sales Associate
KOTAK MAHINDRA BANK LTD
SURAT
2021.10 - 2023.04
- Assisted customers with product selection and inquiries.
- Collaborated with team members to achieve sales goals.
- Provided product knowledge training to new associates.
- Resolved customer complaints effectively and professionally.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
Education
Bachelor of Arts - Social Sciences
IBME
SURAT2020-12
Skills
- Customer relationship management
- Sales strategy development
- Market analysis
- Sales forecasting
- Retail operations
- Sales planning
- Problem solving
- Performance tracking
Languages
English
Proficient (C2)
C2
Timeline
Senior Sales Associate
HDB FINANCIAL SERVICES LTD
2023.04 - Current
Sales Associate
KOTAK MAHINDRA BANK LTD
2021.10 - 2023.04
Bachelor of Arts - Social Sciences
IBME