DHARNA SINGH
Business Manager
Bengaluru,KA
Summary
Strategic Account Manager with 8+ years of experience driving revenue growth, client retention, and digital transformation initiatives across the IT and ITeS sectors. Proven ability to manage $10M+ portfolios, engage CXO-level stakeholders, and execute go-to-market strategies across India and AMEA regions. Recognized for consistently exceeding sales targets and building long-term enterprise relationships.
Overview
13
13
years of professional experience
Work History
Business Manager
BT International
07.2025 - Current
- Lead commercial and strategic partnerships, unlocking new demand channels, and enhancing the value proposition for both senders and couriers.
- Executed business plans to further strengthen and maximize territory sales and profits.
- Anticipated financial impact from operational issues and worked with leadership to develop solutions.
- Influence cross-functional priorities by working closely with different teams.
- Leverage data and insights to monitor performance, identify key trends, and guide strategic decision-making, and resource allocation.
Regional Account Manager – India – South
BT Global
10.2022 - 06.2025
- Developed and executed account growth plans aligned to client digital transformation roadmaps
- Drove CXO-level discussions to position BT as a strategic IT partner; led cross-functional solution workshops
- Built strong channel partner networks to expand market reach and customer acquisition
- Managed $10M+ in enterprise accounts, achieving 125% of revenue target in H1 FY23
- Achievements:
- Received Regional Recognition for Outstanding Performance in FY23.
Account Manager – AMEA
BT Global
06.2019 - 09.2022
- Owned client relationships across 6 countries in the AMEA region with cumulative portfolio exceeding $15M.
- Delivered YoY revenue growth of 18% through focused cross-sell and upsell initiatives.
- Led strategic account planning sessions with internal stakeholders to align GTM strategies.
- Coordinated virtual marketing events and brand outreach campaigns, increasing brand visibility across AMEA.
- Achievements:
- Received the Recognition Spotlight for FY 2020-21 for exceeding targets.
- Honored with BT Values Awards (Brilliant & Personal) in Q1 FY22 and Q3 FY21 for new business acquisitions.
Business Management Graduate
BT Global
06.2017 - 05.2019
- Mapped top 50 customer portfolios in India to identify white space for Voice & Managed Services upsell.
- Collaborated with marketing teams to plan and execute digital campaigns and customer engagement events.
- Created BT India sales collateral and co-authored an IT industry whitepaper for GTM use.
Corporate Trainee – International Business
TVS Motors
04.2017 - 06.2017
- Understand the scope and purpose of duty drawback
- Understanding the entitlement for TVSM export products;
- Study DBK Entitlement Vs. actual incidence of duties and taxes subjected to by the inputs required for export production
- Suggestions to represent to the Government for getting Duty Drawback to neutralize the incidence of duties & taxes
Legal Trainee – Corporate
AZB and Partners
07.2013 - 08.2014
- Researched on various aspects of Company Law, SEBI, International Law
- Worked on Duel Dilligence matters
- Worked on areas of law pertaining to holding company and its subsidiaries
Education
MBA - International Business
Indian Institute of Foreign Trade
01.2017
B.A. LLB(H) - Corporate and Finance Law
NALSAR University of Law
01.2013
Higher Secondary Certificate - Commerce
CBSE
01.2008
Secondary School Certificate - undefined
CBSE
01.2006
Skills
Strategic planning
Business planning
Business development
Partnership development
Cross-functional communication
Strategic initiatives
Contract management
Extracurricular Activities
Part of volunteering committee in the organization since 2017 for raising funds for UNICEF every year Senior Club Coordinator for Koshish Club – A social awareness cell Spreading awareness about the CSR initiatives and activities that are a part of the industry
Timeline
Business Manager
BT International
07.2025 - Current
Regional Account Manager – India – South
BT Global
10.2022 - 06.2025
Account Manager – AMEA
BT Global
06.2019 - 09.2022
Business Management Graduate
BT Global
06.2017 - 05.2019
Corporate Trainee – International Business
TVS Motors
04.2017 - 06.2017
Legal Trainee – Corporate
AZB and Partners
07.2013 - 08.2014
B.A. LLB(H) - Corporate and Finance Law
NALSAR University of Law
Higher Secondary Certificate - Commerce
CBSE
Secondary School Certificate - undefined
CBSE
MBA - International Business
Indian Institute of Foreign Trade