Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Declaration
Timeline
Generic
Dharshana Kamaraj

Dharshana Kamaraj

Technical Writer
Chennai

Summary

Efficient technical writer with 4 years of experience. extensive understanding of technical research and updating records. adept at distribution and adaptation to audiences.

Overview

4
4
years of professional experience
4
4
years of post-secondary education
2
2
Certifications

Work History

Technical Writer

Phillips Centralized Private Limited
Chennai
02.2023 - 04.2023
  • Carefully documented technical workflows in a private wiki for the education of newly hired employees.
  • Proofread copy written by colleagues to correct spelling, punctuation, and grammar.
  • Organized material to research and complete writing tasks.
  • Developed detailed technical documents and user guides for technical products.

Quality Analyst

Revature India
Chennai
02.2019 - 02.2023
  • Created support documentation that empowered and enabled the user community to extend skills, leverage system features, and find resolutions to questions without intervention from the support team.
  • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
  • Engaged end-users and answered questions via email, phone, and website live chat.
  • Scrutinized numbers for portfolios based on their domain.
  • Conducted a number of orientations for the associates to create portfolios.
  • Conducted and evaluated a number of project presentations through a live webinar.
  • Developed and maintained quality assurance procedure documentation.

Technical Content Writer

Revature India
Chennai
02.2019 - 02.2023
  • Wrote a number of scripts for the technical topics under languages like Java, HTML, JavaScript, CSS, and general technical topics using GitHub, Google Docs.
  • Prepared lecture notes, a reference document with the published links, and quizzes for technical topics.
  • Created and modified flowchart diagrams with respect to technical topics using Draw.io, and Microsoft VISIO.
  • Planned, tracked projects, released software, generated reports, and automated processes using JIRA
  • Helped the video editing team by providing technical and non-technical contents related to the company's products.

Education

Bachelor of Technology - Information Technology

Jeppiaar Engineering College
Chennai
07.2015 - 04.2019

Skills

    Operating Systems :Android, Windows, IOS

undefined

Certification

IELTS General with 7 Band

Personal Information

 

  • Father’s name: A. Kamaraj
  • Date of Birth: December 30,1997
  • Gender: Female
  • Marital Status: Married
  • Nationality: Indian
  • Languages known: English, Tamil (read, write, and speak).

Declaration

 I hereby declared that the above information is true to the best of my knowledge. (DHARSHANAA K) 

Timeline

ILETS Academic with 6.5 band

04-2023

Technical Writer

Phillips Centralized Private Limited
02.2023 - 04.2023

IELTS General with 7 Band

10-2022

Quality Analyst

Revature India
02.2019 - 02.2023

Technical Content Writer

Revature India
02.2019 - 02.2023

Bachelor of Technology - Information Technology

Jeppiaar Engineering College
07.2015 - 04.2019

Similar Profiles

CREATE PROFILE
Dharshana KamarajTechnical Writer