Dharshana Kamaraj
Technical Writer
Chennai
Summary
Efficient technical writer with 4 years of experience. extensive understanding of technical research and updating records. adept at distribution and adaptation to audiences.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
Technical Writer
Phillips Centralized Private Limited
Chennai
02.2023 - 04.2023
- Carefully documented technical workflows in a private wiki for the education of newly hired employees.
- Proofread copy written by colleagues to correct spelling, punctuation, and grammar.
- Organized material to research and complete writing tasks.
- Developed detailed technical documents and user guides for technical products.
Quality Analyst
Revature India
Chennai
02.2019 - 02.2023
- Created support documentation that empowered and enabled the user community to extend skills, leverage system features, and find resolutions to questions without intervention from the support team.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Engaged end-users and answered questions via email, phone, and website live chat.
- Scrutinized numbers for portfolios based on their domain.
- Conducted a number of orientations for the associates to create portfolios.
- Conducted and evaluated a number of project presentations through a live webinar.
- Developed and maintained quality assurance procedure documentation.
Technical Content Writer
Revature India
Chennai
02.2019 - 02.2023
- Wrote a number of scripts for the technical topics under languages like Java, HTML, JavaScript, CSS, and general technical topics using GitHub, Google Docs.
- Prepared lecture notes, a reference document with the published links, and quizzes for technical topics.
- Created and modified flowchart diagrams with respect to technical topics using Draw.io, and Microsoft VISIO.
- Planned, tracked projects, released software, generated reports, and automated processes using JIRA
- Helped the video editing team by providing technical and non-technical contents related to the company's products.
Education
Bachelor of Technology - Information Technology
Jeppiaar Engineering College
Chennai 07.2015 - 04.2019
Skills
Operating Systems :Android, Windows, IOS
Database: SQL, MySQL
Web Technologies: HTML, CSS, JavaScript, Visual Studio 60
Languages: Core Java, J2EE, JSP, JDBC, OOPS Concept, C/C
Server: Apache Tomcat V50, JBOSS, WildFly Database Platform : MySQL, PostgreSQL
Software Platform : Visual Studio 60, NetBeans, Eclipse
Certification
IELTS General with 7 Band
Personal Information
- Father’s name: A. Kamaraj
- Date of Birth: December 30,1997
- Gender: Female
- Marital Status: Married
- Nationality: Indian
- Languages known: English, Tamil (read, write, and speak).
Declaration
I hereby declared that the above information is true to the best of my knowledge. (DHARSHANAA K)
Timeline
ILETS Academic with 6.5 band
04-2023
Technical Writer
Phillips Centralized Private Limited
02.2023 - 04.2023
IELTS General with 7 Band
10-2022
Quality Analyst
Revature India
02.2019 - 02.2023
Technical Content Writer
Revature India
02.2019 - 02.2023
Bachelor of Technology - Information Technology
Jeppiaar Engineering College
07.2015 - 04.2019