DHARTI SHARMA
Andheri West
Summary
Customer service expert with extensive experience at Tata Capital, specializing in customer relationship management and effective communication. Proven ability to enhance customer satisfaction through proactive problem-solving and strong interpersonal skills. Demonstrated commitment to delivering exceptional service while efficiently managing time in high-pressure environments.
Overview
2
2
years of professional experience
Work History
CSE
TATA CAPITAL
MUMBAI
05.2024 - 02.2026
- Enhanced customer satisfaction through prompt resolution of issues with knowledgeable, friendly service.
- Recognized and addressed customer needs promptly and efficiently.
- Managed daily operations with accuracy and efficiency.
Education
T.Y.BAF -
ST ROCK Degree College
Mumbai01-2022
H.S.C -
SMT TS Bafna Junior College
Mumbai01-2019
S.S.C -
Pranav High School
Mumbai01-2017
Skills
- Customer support
- Customer relationship management
- Quality assurance
- Data entry
- Coordination skills
- Time management
- Stress management
- Work ethics
- Verbal communication
- Written communication
- Effective communication
- Interpersonal skills
- Flexibility
- Communication
Hobbies and Interests
- Singing
- Listening to music
- Travelling
- Reading books
Personal Information
- Date of Birth: 08/11/2001
- Gender: Female
- Nationality: Indian
- Marital Status: Married
Languages
- English
- Hindi
- Marathi
Timeline
CSE
TATA CAPITAL
05.2024 - 02.2026
T.Y.BAF -
ST ROCK Degree College
H.S.C -
SMT TS Bafna Junior College
S.S.C -
Pranav High School