Dhartri Mundra

Client: Mixed Client Healthcare & Non Healthcare | Australia

Lead Generation & Prospecting

• Identify and research potential clients within the medical and healthcare domain, including hospitals, clinics, pharma companies, diagnostics, and medical device firms.
• Generate qualified leads through cold calling, email campaigns, LinkedIn outreach, networking, and healthcare industry events.
• Maintain a robust and well-organized pipeline of healthcare prospects using CRM tools.

Sales and Business Development.

• Conduct discovery calls, client meetings, and presentations specifically tailored to healthcare staffing and RPO needs.
• Understand client challenges such as high-volume nursing requirements, specialist doctor hiring, compliance needs, and niche healthcare talent gaps.
• Prepare and present customized proposals, quotations, and service agreements suited to healthcare clients.
• Collaborate with marketing to create targeted, healthcare-focused sales campaigns and collateral.

Client Relationship Management.

• Develop and maintain long-term partnerships with healthcare clients and key decision-makers (HR Heads, Hospital Administrators, Medical Directors, etc.).
• Act as the primary liaison between clients and internal teams to ensure efficient delivery and high satisfaction.
• Conduct periodic performance reviews, and ensure proactive client engagement to strengthen relationships.

Market Analysis and Strategy

• Monitor hiring trends, regulatory changes, and market movements within the Medical and Healthcare sector.
• Track competitor activities in healthcare staffing, and provide strategic insights to enhance service offerings.
• Identify high-growth healthcare segments, and emerging geographies for business expansion.

Collaboration with Recruitment and Delivery Teams.

• Work closely with healthcare recruitment teams to ensure alignment on job requirements, compliance standards, hiring timelines, and candidate quality.
• Facilitate smooth communication between sales and operations for successful project implementation.
• Share client feedback to continuously improve healthcare recruitment processes and service delivery.

Sales Reporting and Performance

• Maintain detailed records of sales activities, meetings, client conversations, and opportunities within the CRM.
• Provide regular updates on sales performance, conversion metrics, and pipeline status.
• Meet or exceed monthly and quarterly revenue, client acquisition, and business growth targets.

Client: Blue Heart Care and Pathology Group.| United Kingdom

• Strategy & Planning: Developing recruitment strategies to attract top talent, and building talent pipelines for current and future needs.
• Team Performance Management: Setting clear goals and Key Performance Indicators (KPIs), such as time-to-hire and cost-per-hire, and tracking these through regular reporting and analytics.
• Coaching and Mentorship: Identifying training needs and providing hands-on coaching to help team members improve their sourcing, interviewing, and negotiation skills.
• Client Relationship Management: Building and maintaining strong relationships with clients or department heads to understand their specific staffing requirements, and ensure service delivery.
• Workflow Coordination: Managing day-to-day operations, including delegating tasks, overseeing the full recruitment cycle, and ensuring the Applicant Tracking System (ATS) is up to date.
• Compliance & Quality Control: Ensuring all recruitment processes comply with relevant labor laws and company policies while advocating for diversity, equity, and inclusion (DEI).
• Conflict Resolution: Promptly addressing internal team issues or client grievances to maintain a productive and positive work environment.
• Employer branding: Collaborating with marketing or HR to promote the company as an employer of choice, to attract higher-quality candidates.

Client: General Medicine Group and Acacium Group.| United Kingdom

• Sourced consultant-grade and specialist doctors through internal client databases, LinkedIn, and other professional medical platforms.
• Managed end-to-end recruitment processes for locum and long-term medical vacancies across NHS hospitals in the UK.
• Partnered with NHS trusts to source and fill vacancies within agreed turnaround times, ensuring high compliance standards.
• Worked across multiple medical specialties, including General Medicine and associated sub-specialties.
• Proactively sourced new vacancies from NHS hospitals, and maintained regular communication with clients to provide updates on hiring progress.
• Led and contributed to the Demand Loading Project, ensuring that new vacancies were accurately added and tracked within the client portal.
• Posted and managed job advertisements on client portals and recruitment platforms to attract high-quality candidates.
• Conducted candidate screening, shortlisting, credential verification, and compliance checks in line with NHS framework requirements.
• Prepared and delivered professional presentations outlining recruitment process workflows and performance metrics to clients.
• Built and maintained strong relationships with doctors, NHS stakeholders, and hiring managers to ensure repeat business and successful placements.
• Monitored market trends, candidate availability, and competitor activity to support strategic hiring decisions.

Clients: National Healthcare Services and IMS Decimal | United Kingdom

• Managed the end-to-end recruitment lifecycle, including sourcing, screening, interviewing, and onboarding candidates across healthcare and professional services domains.
• Supported healthcare staffing requirements for National Healthcare Services, focusing on the timely placement of qualified professionals in line with compliance standards.
• Assisted in hiring finance, accounting, and back-office professionals for IMS Decimal operations.
• Utilized job boards, LinkedIn, internal databases, and referral networks to source high-quality candidates.
• Conducted initial HR screenings, competency evaluations, and coordinated interviews with hiring managers.
• Maintained and updated candidate records in the Applicant Tracking System (ATS), ensuring data accuracy and compliance.
• Handled onboarding documentation, right-to-work verification, and compliance checks, as per UK employment regulations.
• Coordinated with payroll and operations teams to ensure smooth employee onboarding and documentation processing.
• Managed employee engagement initiatives, HR communications, and performance tracking support.
• Assisted in preparing HR reports, recruitment metrics, and workforce planning updates for management review.
• Acted as a point of contact for employee queries related to HR policies, benefits, and documentation.
• Ensured adherence to company policies, client SLAs, and data protection guidelines.

• Assisted in end-to-end recruitment processes, including job posting, resume screening, interview scheduling, and candidate coordination.
• Supported hiring for site supervisors, designers, project coordinators, and operational staff based on project requirements.
• Maintained employee records, attendance data, leave management, and HR documentation.
• Coordinated onboarding activities, including offer letters, joining formalities, and induction sessions.
• Assisted in payroll data preparation, timesheet verification, and employee documentation compliance.
• Acted as a point of contact for employee queries related to HR policies, attendance, and workplace guidelines.
• Supported performance management processes, including appraisal documentation and feedback tracking.
• Helped implement employee engagement initiatives, and maintained a positive workplace culture.
• Ensured compliance with company policies and local labor regulations.
• Prepared HR reports related to hiring status, employee records, and workforce data for management review.