Dhawal Arora
Faridabad
Summary
Dynamic Business Development professional with a solid background in sales strategy development and territory management. Skilled in cultivating relationships and negotiating contracts, leading to increased client retention and satisfaction. Dedicated to leveraging expertise to drive business growth.
Overview
5
5
years of professional experience
Work History
Business Development Manager
Crictek Industries Private Limited
Faridabad
09.2024 - Current
- Managed client relationships to ensure satisfaction and retention of key accounts.
- Identified potential clients, built relationships, and negotiated contracts.
- Established new customer accounts using negotiation and sales closing abilities.
Territory Sales Manager
Crictek Industries Private Limited
Faridabad
04.2023 - 08.2024
- Developed territory sales strategies to enhance market presence and drive growth.
- Established and maintained relationships with key clients to ensure customer satisfaction.
- Trained team members on customer service strategies and techniques.
Business Development Executive
Crictek Industries Private Limited
Faridabad
02.2022 - 03.2023
- Cultivated relationships with potential clients to identify business opportunities.
- Developed tailored proposals and presentations to attract new clients.
- Managed client accounts, ensuring satisfaction and retention through regular communication.
Associate Product Intern
Satnam Motors
Faridabad
08.2021 - 01.2022
- Conducted market research to identify potential customer segments and trends.
- Supported inventory management by tracking stock levels and orders.
- Managed client inquiries regarding product features, pricing, availability.
- Developed relationships with new business prospects.
Sales Intern
NW Overseas
New Delhi
02.2021 - 05.2021
- Conducted market research to identify potential customer segments and trends.
- Engaged with clients during trade shows to promote company offerings.
- Attended company meetings to learn about new products and services.
Education
Bachelor of Technology - Mechanical Engineering
Manav Rachna International University
Faridabad, Haryana08-2020
Skills
- Client relationship management
- Contract negotiation
- Market analysis
- Sales strategy development
- Proposal development
- Customer acquisition
Languages
Hindi
First Language
English
Proficient (C2)
C2
Accomplishments
Awarded as "Sales Expansion Champion" in August 2024
Awarded as "Strategic Partnership Leader" in February 2025
Timeline
Business Development Manager
Crictek Industries Private Limited
09.2024 - Current
Territory Sales Manager
Crictek Industries Private Limited
04.2023 - 08.2024
Business Development Executive
Crictek Industries Private Limited
02.2022 - 03.2023
Associate Product Intern
Satnam Motors
08.2021 - 01.2022
Sales Intern
NW Overseas
02.2021 - 05.2021
Bachelor of Technology - Mechanical Engineering
Manav Rachna International University
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