Dhawal Mahajan

Low cost SaaS alternative of exiting on-demand apps with provider centric approach

• Conducted market research to understand customer needs and identify potential opportunities
• Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements
• Directed concept design and launched MVP within 3 months of ideation

Focused on Health: Took essential time off for health.

• Read and Learned: Grew my understanding of the product world through books.
• Joined Workshops: Improved my skills with hands-on workshops.
• Helped a Startup: Put new knowledge to work, helping a friend’s startup grow.

Redefining mental health with personalised end-to-end care for workforces across Asia Pacific

• Upscaled user conversion by 7% through optimization of onboarding funnel, having direct impact on user therapy sessions with conversion improvement of 12%
• Expanded product capabilities and enabled localization to enter in 3 new geographic regions with client conversion rate of 40%
• Established partnerships with leading government supported mental health organizations, providing app with valuable exposure and credibility, and increasing company's impact.

A fast growing social e-commerce startup, an online buying platform for multi-category consumer products

• Envisioned end to end product roadmap for business operations for various business models including B2B, O2O, Hyperlocal distributor model and Retail
• Set about Lean methodology and quickly shifted to Agile methodology with continuous sprint plans, aligned with business process evolution
• Progressed from Excel operations to Fully automated approach within 5 months including Order management, Inventory management, Warehouse management and Delivery management.

Technology and analytics Startup, which enables its users to move freight faster, cheaper and more efficiently

• 1200+ potential customers acquired within 3 months of operations by means of right features of product
• Appointed and managed department heads to maintain smooth operations between different functional areas
• Handled team of 12 members, expanded Business Portfolio across 14 cities in Rajasthan, achieving highest monthly revenue of INR 2.5 Cr with month-on-month increase of 70% in sales

A unique logistic store concept that offers integrated service solutions to solve different needs of a consumer

• Developed Tech Platform to ease First and Last Mile logistics operations, including Courier, Cargo, Relocation, Gifting and Distribution services
• Drove Tech Enabled Platform Development for Vendor, Franchise and Consumer Management with estimate reduction of revenue leak up to 73%
• Successfully executed and implemented product across various locations increasing scale from 3 to 15 cities through technology.

DTDC India is one of the preferred courier brands in India with the largest network of delivery destinations

• Developed Product- 'Occasions' to connect Gifting Module in Omni- Channel Sales from scratch and increased Gifting sales by 110%
• Successfully created Vendor Base Pan India by on-boarding 25+ Vendors in span of 3 Months.
• Oversaw entire product deployments from vision and creation to rollout and delivery.