DHEERAJ CHOUGALA
Bengaluru
Summary
Over 6.3 years’ experience in the IT industry. 3.3 year experience in SAM, I'm having experience ranging from Planning, Procurement, License management and compliance, supporting, License Governance throughout organizations, license optimization, key management, license renewals, analysing license agreements and contract management, advising best practice in SAM, cost saving, helps organization to enhance SAM maturity level. Being a team player/ individual contributor, i am customer oriented, problem-solver, well-rounded IT background includes infrastructure management services, software compliance and license management.
Overview
7
7
years of professional experience
Work History
System Engineer
CGI
Bangalore
05.2023 - Current
- • Contributed to team achievement of 100% ITAM budget cost savings/avoidance, meticulously recording and evidencing all savings in the central finance tracker, supported by comprehensive email trails and documentation.
• Identified and documented key initiatives to drive business cost savings and streamline team processes, maintaining a tracked Improvement Plan to ensure ongoing efficiency gains.
• Conducted detailed vendor reviews, analyzing software usage, documenting findings, reconciling unlicensed or unnecessary licenses, updating the UKA CMDB with accurate license details, and logging savings in the financial tracker to support overall objectives.
• Proactively managed aged and hostless devices in Flexera, resolving issues within 30 days to maintain volumes at under 2% of the active estate (targeting 0%), minimizing compliance risks and optimizing asset visibility.
• Provided responsive support to UKA business via ITAM mailbox, achieving 100% response rate within 48 hours for license requests, new barcodes, and other activities, while meeting SLAs for Global ITAM and UKA requests.
• Maintained control over PC Management mailbox and Tech Refresh system, responding to all emails within 48 hours; requested leaver’s kit data within 24 hours of notification; tracked kit through destruction/re-assignment; limited outstanding Tech Refresh forms to under 1 week; actioned new joiner kit 3 weeks pre-start date with 100% tracker accuracy.
• Reduced Remedy queue backlog to under 1 week's worth of outstanding tickets, ensuring timely resolution and operational efficiency.
• Implemented and maintained an accurate UKA Asset Register, keeping data current within 2 weeks of updates for reliable asset tracking and reporting.
Took ownership of additional ad-hoc initiatives throughout the year, adapting to emerging needs beyond core objectives to support broader ITAM goals.
System engineer
Valuepoint Systems.Pvt.Ltd
Bengaluru
07.2022 - 03.2023
- Performed regular analysis of internal audit findings and data to identify areas of risk.
- Supervised the development and implementation of internal audits to ensure compliance with legal, regulatory, and contractual requirements.
- Developed and maintained a comprehensive inventory of all policies, procedures and forms related to the Compliance Program.
- Ensured compliance with all applicable laws, rules, regulations and company policies. Developed, maintained and revised the Compliance Program to ensure an adequate level of awareness throughout the organization regarding legal requirements.
- Provided guidance and assistance to staff on compliance matters and related policies and procedures.
- Tracking software license usage and ensuring compliance according to user requirement, verified with manager, taken approval for the usage of the software license.
- ADOBE, Autodesk licensing – Software usage regularization, license re-harvesting and recycling.
- Create, develop, and design uninstallation scripts to uninstall unlicensed version software through the GUI and deploy them from back-end tool.
- Coordinated with various department and managed PAN India regional IT teams to maintain software compliance. Assign licenses based on user requirements and obtain respective manager approval, then revoke licenses by sending an alert email along with three fair reminders.
- FlexNet manager Suite Bigfix
System Engineer
IMSI India. Pvt.Ltd
Bengaluru
12.2018 - 03.2022
- Provide consulting and advisory services dealing with software license compliance and asset management.
- Conduct onsite assessments and business process analysis for various SAM functions at client locations.
- Conduct internal software audits to identify variances between deployed and licensed software; ensure deployed software aligns with the quantity and licensing models purchased; rectify variances between deployed and licensed software.
- Manage vendor compliance audits as required.
- Develop software policies, processes, and guidelines to ensure compliance.
- Avoid excessive or unwarranted software usage. Strategic and tactical planning for business direction and program development.
- Create process flows and documentation for own and customer business practices.
- Develop relationships with potential partners and clients and conduct presentations.
- Aligned with Sales, performed license compliance reviews of various global customers to analyse compliance status.
Education
B.E - computer Science engineering
KLS GIT
Belgaum06.2018
MLBP - computer science
06.2014
Skills
- SAM Tool Administration
- License Management
- License Administration
- Software Administration
- Configuration Management
Languages
- English
- Hindi
- Marathi
- Kannada
Timeline
System Engineer
CGI
05.2023 - Current
System engineer
Valuepoint Systems.Pvt.Ltd
07.2022 - 03.2023
System Engineer
IMSI India. Pvt.Ltd
12.2018 - 03.2022
B.E - computer Science engineering
KLS GIT