Summary
Overview
Work History
Education
Skills
Timeline
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Dheeraj Gupta

Dheeraj Gupta

Assistant Manager
Jiapur

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

8
8
years of professional experience
2
2
years of post-secondary education

Work History

Assistant Manager

RELIANCE SMSL LIMITED
Jaipur
02.2023 - 08.2023
  • Mentored team members to enhance professional development and accountability in workplace.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Created employee schedules to align coverage with forecasted demands.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Set aggressive targets for employees to drive company success and strengthen motivation.

Area Leader

ATRIA CONVERGENCE TECHNOLOGIES LIMITED
jaipur
01.2021 - 04.2022
  • Engaged in customer journey, coaching associates in upholding company values and supporting individualized product selection experience.
  • Identified and removed obstacles in customer experience, supporting individual discovery through direct partnerships with General Manager and company leadership.
  • Promoted branch profitability and sales goal achievement by establishing rigorous daily, weekly and monthly targets.
  • Supported management in handling customer influx and providing individuals with tailored experiences, building valuable connections with public and relaying feedback to company leadership.

Retail Sales Officer

Tata Play Fiber
jaipur
02.2019 - 12.2020
  • Trained team members in successful strategies to meet operational and sales targets.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Listened to customer needs and desires to identify and recommend optimal products.

Corporate Sales Executive

Idea Cellular Limited
jaipur
06.2015 - 06.2018
  • Built diverse and consistent sales portfolio.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Recorded accurate and efficient records in customer database.
  • Informed customers of promotions to increase sales productivity and volume.
  • Negotiated prices, terms of sales and service agreements.
  • Set and achieved company defined sales goals.

Education

Bachelor of Commerce - Accounting And Business Management

JAIPUR NATIONAL UNIVERSITY
JAIPUR
06.2020 - 06.2022

Skills

Strategic planning

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Timeline

Assistant Manager

RELIANCE SMSL LIMITED
02.2023 - 08.2023

Area Leader

ATRIA CONVERGENCE TECHNOLOGIES LIMITED
01.2021 - 04.2022

Bachelor of Commerce - Accounting And Business Management

JAIPUR NATIONAL UNIVERSITY
06.2020 - 06.2022

Retail Sales Officer

Tata Play Fiber
02.2019 - 12.2020

Corporate Sales Executive

Idea Cellular Limited
06.2015 - 06.2018

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Dheeraj GuptaAssistant Manager