
Experienced Salesforce Consultant proficient with 3.7 years of experience in the entire software development life cycle (SDLC), encompassing System Analysis, Design, Development, Testing, Deployment, and Maintenance. Skilled in crafting Business Requirement Documents, Functional Specification Documents (FSD), Use Case Diagrams, Sequence Diagrams, and Activity Diagrams. Proficient in managing the Functional aspects of Data Management.
• Lead the end-to-end implementation of Salesforce solutions forreal estate clients, including sales cloud customization,
opportunity and lead management, and reporting functionalities.
• Configured Salesforce users, profiles, roles, and permissions to ensure seamless access control across different teams.
• Developed complex automation processes using Workflow Rules, Process Builder, and Flows to streamline business
operations and improve lead conversion.
• Wrote efficient Apex triggers to automate business processes and integrate Salesforce with external systems via REST
APIs.
• Conducted clienttraining sessions on Salesforce best practices, ensuring efficient user adoption and utilization.