Dheeraj Kathuria
Pune
Summary
Operations & Reconciliation Manager with 14+ years of diverse experience in investment banking operations, client onboarding, and financial reconciliation across global markets (North America & EMEA). Demonstrated success in leading client transitions, automating reconciliation processes, and improving operational efficiency by 25%+. Adept in FX, fixed income, OTC derivatives, and risk mitigation. Six Sigma Green Belt certified with a passion for continuous improvement, process control, and SLA compliance.
Overview
18
18
years of professional experience
Work History
Manager
Bank of New York Mellon
01.2023 - 09.2024
- Led a team managing daily reconciliations for over 100 investment portfolios, ensuring an accuracy rate of greater than 98%.
- Onboarded three new international clients, streamlining the transition within 45 days, and reducing go-live issues by 90%.
- Reduced age exceptions by 40% within 6 months via root cause analysis and proactive issue resolution.
- Automated exception review processes, resulting in a 25% reduction in manual interventions.
- Conducted monthly risk audits, closing 100% control gaps, and reporting zero escalations.
- Delivered 100% SLA adherence and 95%+ client satisfaction scores in quarterly reviews.
- Authored 15+ SOPs and 5 SLDs, ensuring full compliance with audit requirements.
Team Leader
Northern Trust Operating Services
12.2016 - 01.2023
- Supervised reconciliation processes for over 150 funds, with an average daily transaction volume of over $10 billion.
- Played a key role in the transition of five new funds, completing the migration phase with an error rate of less than 2%.
- Enhanced process efficiency by 30% through standardization and implementation of best practices.
Mentored and upskilled over 10 associates; 3 were promoted to senior roles under my direct leadership. - Spearheaded weekly risk-control sessions, identifying and mitigating high-impact operational risks.
E3 SME
Syntel Ltd
06.2013 - 09.2016
- Acted as the reconciliation lead for 80+ portfolios involving cash and security positions, ensuring daily balance validation.
- Reduced turnaround time for reconciliation from 12 hours to 8 hours by redesigning the workflow and escalation matrix.
Sr Sales Manager
DLF Pramerica Life Insurance Company Limited
06.2012 - 06.2013
- Managed a portfolio of 500+ clients, generating ₹1.2 Cr+ in annual premium revenues.
Team Leader
Altisource Business Solutions Pvt Ltd.
05.2011 - 07.2012
- Managed team performance across 3 processes in mortgage servicing; improved client audit score by 15%
Team Leader
Receivable Management Services
09.2006 - 04.2011
- Oversaw a 15-member team, and increased recovery rates by 20% year over year through improved customer negotiation strategies.
Education
Bachelor - Commerce
Delhi University
03.2002
Skills
- MS Excel (VLOOKUP, Pivot Tables),
- PowerPoint, Word, Outlook,
- ChatGPT, AI Tools, Workflow Automation (basic)
Languages
- English
- Hindi
- Spanish
Accomplishments
- Financial Operations Management
- Cash, Stock & Dividend Reconciliation
- Investment Banking (EMEA & North America)
- Onshore & Offshore Transition & Migration
- Risk Control & Compliance Management
- Team Leadership & Performance Optimization
- Project Management & Process Automation
- Client Relationship Management
- Derivatives, FX, and Fixed Income
- SOP / SLD Documentation & Sign-offs
- AI Tools & Data-Driven Decision Making
- Microsoft Excel, Word, ChatGPT, Power BI (basic)
Timeline
Manager
Bank of New York Mellon
01.2023 - 09.2024
Team Leader
Northern Trust Operating Services
12.2016 - 01.2023
E3 SME
Syntel Ltd
06.2013 - 09.2016
Sr Sales Manager
DLF Pramerica Life Insurance Company Limited
06.2012 - 06.2013
Team Leader
Altisource Business Solutions Pvt Ltd.
05.2011 - 07.2012
Team Leader
Receivable Management Services
09.2006 - 04.2011
Bachelor - Commerce
Delhi University
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