DHEERAJ KUMAR
Gurugram
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Territory Head
ANP HOPITALITY PVT LTD
02.2024 - Current
- Supervised a team of 10 employees as a Territory Head to organize corporate events and deliver hospitality services in the restaurant industry
- Orchestrated successful corporate events with a satisfaction rate of 95%
- Implemented process improvements that resulted in a 20% increase in efficiency
- Provided leadership and guidance to the team, resulting in a 15% improvement in customer service ratings.
- Identified needs of customers promptly and efficiently.
Relationship Manager
SSJ FINANCE
Ranchi
02.2021 - 11.2023
- Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
- Provided ongoing support throughout the sales cycle by responding promptly to inquiries, resolving issues, and following up on requests in a timely manner.
- Managed daily operations including scheduling appointments, coordinating meetings and preparing agendas.
Senior Sales Manager
Kotak Life Insurance
01.2017 - 03.2020
- Trained and mentored agency and associate teams to enhance their skills in insurance sales techniques
- Developed comprehensive training programs for agencies and associates to boost their effectiveness in sales and customer service.
- Developed and implemented successful sales strategies to achieve revenue goals.
Key Accounts Manager
Quikr
01.2014 - 01.2017
- Maximized website advertisement sales within the Quikr Homes vertical
- Generated a substantial rise in leads for internet space advertising, driving overall business expansion.
Sales Executive
indiamart
01.2011 - 11.2013
- Spearheaded cold calling campaigns to drive lead generation for website sales and secured appointments with business owners
- Executed intensive cold calling strategies to schedule appointments with potential clients.
- Analyzed market trends and competitive landscape to identify opportunities for growth.
Education
MBA/PGDM -
Birla Institute of Technology
06.2024
12th -
Bihar
06.2024
10th -
Bihar
12.2022
B.Sc -
Brij Lal Pandit College
12.2020
Skills
- C
- C#
- Java
- Net
Coursescertifications
GNIIT
Personal Information
- Total Experience: 10 Years 0 Months
- Date of Birth: 02/10/88
- Marital Status: Married
Timeline
Territory Head
ANP HOPITALITY PVT LTD
02.2024 - Current
Relationship Manager
SSJ FINANCE
02.2021 - 11.2023
Senior Sales Manager
Kotak Life Insurance
01.2017 - 03.2020
Key Accounts Manager
Quikr
01.2014 - 01.2017
Sales Executive
indiamart
01.2011 - 11.2013
MBA/PGDM -
Birla Institute of Technology
12th -
Bihar
10th -
Bihar
B.Sc -
Brij Lal Pandit College
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