Dheeraj Kumar
Delhi
Summary
Dynamic Area Manager with extensive experience at Myntra, excelling in logistics and operations. Proven track record in reducing costs and enhancing team performance through effective problem-solving and vendor management. Skilled in data analysis and training, driving operational excellence in last-mile delivery and fostering strong team collaboration.
Overview
8
8
years of professional experience
Work History
Area Manager
Meesho
Delhi
09.2023 - Current
- Currently i am working here
SE-Area Lead
Myntra_Flipkart
10.2021 - 07.2023
- Reduced the CPS cost by 1.6 Rs. In the working cycle.
- Manage the projects that the company assigned and give positive output.
- Managing the large last-mile team belongs to Delhi and Meerut.
- Managing team escalations, finding the root cause, and providing the solutions.
- I was a 12+ senior store executive who handled 750+ DA for entire cities, monitoring their performances and deliveries.
- Managed vendor relationships by negotiating contracts and ensuring timely payment of invoices and orders.
- Analyzed key performance indicators to identify effective strategies.
- Assisted with the development of departmental goals and objectives.
Senior Asst Executive-Store Operations
Myntra
10.2021 - 07.2023
- Analyze the data and give review output to the company
- Responsible for order tracking their Task/Escalation and taking RCA for resolution for customer and organization
- Manage a strong network of stores and a team of DC/Hub to create a smooth road map for the last mile team
- Responsible for capacity build-up and readiness in respective DC/HUB and ensure liaison with zero offloads during Sale/BAU
- Providing clear and motivating leadership to stores assigned for last mile delivery support and coach the team towards maximum performance
- Ensure that all employees under supervision (The commercial delivery center team) adhere to their targets, objectives, duties as well as share vision and values
- Managing 500+ large team of store and 12+ of executives under (Mensa) and working on DC/HUB
- Handling circle of location like Dehradun, Meerut and Delhi
- Planned successful collaborative projects spanning multiple agencies and city
- As a senior assistant I am handling the team of 60+ DB in a DC and gives better performance with sufficient cost
- Actively participating in all VAS projects like Alteration, Experience Store, Try & Buy and Customer Satisfaction
- End to End coordination and committed to provide best supporting hand to last mile team and responsible for network expansion and leakage control
- Working for Manpower, Quality and Flrxibility
- Providing trainings to the delivery partner for any of the changes in SOPs
Education
Bachelors - history and English
Swami Vivekanand Subharti University
Meerut01.2019
10+2 Intermediate - Side Of Art's
Govt Sarvodaya Co-Ed Sir Sec. School AV
East Delhi01.2013
Skills
- Data handling and reviewing
- Vendor management
- Logistics and operations
- Order management
- Customer escalation
- TAT
- Operations executive
- Team handling
- Problem solving
- Negotiation
- Training and Q&A
- SCM
- Working in Google Docs
- MS Office
- Hub operations
- Last Mile
- W/H
Disclaimer
I hereby declare that all the information provided that are true and correct.
Future Goals
- Reading historical books, and writing poem
- Planning to complete online MBA in 2025
- Improve skills and learn new things
- Work for long in a great organization and get promotions basis of my performance and skills.
Timeline
Area Manager
Meesho
09.2023 - Current
SE-Area Lead
Myntra_Flipkart
10.2021 - 07.2023
Senior Asst Executive-Store Operations
Myntra
10.2021 - 07.2023
Bachelors - history and English
Swami Vivekanand Subharti University
10+2 Intermediate - Side Of Art's
Govt Sarvodaya Co-Ed Sir Sec. School AV
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