Listening to music, playing the piano, and continuously learning emerging IT technologies
Dheeraj Verma
Senior Project Manager
Noida,UP
Summary
- Results-driven Project Management Professional with 20 years of total experience leading complex, global projects across IT Infrastructure, Data Centers, Telecom, LAN/WAN, Security, Video Conferencing, and Agile (Scrum) environments.
- Proven expertise in delivering high-value programs, including a £20M Network LAN Refresh for all Rolls-Royce UK sites covering design, hardware procurement, and implementation.
- Skilled in managing medium-to-large-scale projects with budgets up to £10M and in delivering strategic initiatives such as the $4M National e-Governance Mission Mode Project for the Ministry of Agriculture.
- Demonstrated success in executing multiple $3M+ technology programs, driving business growth and contract extensions.
- Adept at developing project plans, schedules, cost estimations, milestones, and KPIs, with strong proficiency in end-to-end project lifecycle management across diverse geographies.
Overview
20
20
years of professional experience
5
5
Certifications
Work History
Senior Client Project Manager
NTT India GDC Pvt. Ltd.
02.2022 - Current
- Managed a global program exceeding $25M in network infrastructure and collaboration programs across America, EMEA, the UK, and APAC, ensuring on-time delivery, budget adherence, and full compliance with enterprise and regulatory standards.
- Led a next-generation network modernization program for one of the largest U.S. Investment banks, overseeing WAPs, routers, switches, circuit delivery, and data center migrations, resulting in a 30% improvement in network reliability and a 20% reduction in operational costs.
- Delivered multiple enterprise-scale initiatives, including Wi-Fi deployment for multiple sites, SD-WAN implementation, Enterprise Voice migration (PBX to Microsoft Teams), Webex Cloud SIP integration, and data center cutovers, enhancing connectivity and end-user experience globally.
- Partnered with cross-functional teams, vendors, and executive stakeholders to align delivery with business strategy, improving client satisfaction scores by 25%, and driving $5M in repeat business through successful project outcomes.
- Developed and maintained detailed program roadmaps, defined deliverables, and optimized resource utilization—achieving 15% efficiency gains and accelerating project delivery timelines.
- Proactively managed risks and implemented contingency plans, ensuring zero critical outages or compliance breaches during complex migrations and rollouts.
- Mentored and coached a team of 8 or more project managers, strengthening delivery governance, process maturity, and execution consistency across global programs.
- Recognized for driving sustained business growth and client trust through operational excellence, delivery innovation, and strategic stakeholder engagement.
Project Management Professional
BT Global Business Services Pvt. Ltd. (British Telecom)
05.2016 - 02.2022
- Managed the UK Global Account – Rolls-Royce, overseeing multiple global IT infrastructure and network projects from initiation to closure.
- Developed Statements of Work (SOWs), validated requirements, aligned cross-functional resources, and led project kickoff meetings with key customer stakeholders.
Followed established Change Management processes, presenting change requests in CAB meetings to secure timely approvals.
Successfully delivered firewall implementations, network upgrades, and WAN migrations, ensuring minimal disruption and full compliance. - Managed Agile (Scrum) projects, developing sprint schedules, facilitating daily stand-ups, sprint planning, estimation, and storyboarding to meet contractual milestones.
- Monitored project scope, schedule, and cost performance, ensuring the achievement of RFT (Right First Time) and EWI (Early Warning Indicator) targets.
- Chaired Program Review Board meetings with senior management and stakeholders to discuss progress, financials, and risk mitigation strategies.
- Oversaw financial management activities, including budgeting, forecasting, billing, and variance analysis, presenting regular updates to leadership.
- Created and maintained project trackers, RAID logs, and dashboards to drive visibility, data-based decision-making, and performance improvement.
Deputy Manager
HCL Technologies Ltd.
07.2014 - 05.2016
- Successfully delivered 50+ small to medium-scale IT infrastructure projects, ensuring on-time, within budget, and high-quality delivery across global locations.
- Led a cross-functional team of project leads, profiling engineers, and coordinators to deliver SLA-driven, secure desktop-on-demand services for offsite vendors.
- Directed technical teams in application profiling, including firewall configuration, IP/port management, and VLAN setup, ensuring compliance with security and connectivity standards.
- Oversaw the onboarding of global users to secure desktops, hosted in data centers across multiple geographic regions.
Project Manager
Hewlett Packard India Sales Pvt. Ltd.
02.2008 - 07.2014
- Led end-to-end delivery of network infrastructure and telecom projects, ensuring on-time, within-budget, and high-quality implementation.
- Coordinated cross-functional teams, including network engineers, system integrators, and vendors, to achieve project milestones and service-level objectives.
- Managed scope, timelines, and resources using industry-standard project management methodologies.
- Oversaw network design, implementation, and migration activities for LAN, WAN, and wireless systems across multiple sites.
- Developed and maintained project documentation, including project plans, risk registers, change requests, and technical reports.
- Monitored project performance metrics (KPIs) to ensure compliance with technical standards, customer requirements, and regulatory guidelines.
- Managed stakeholder communication, provided progress reports to senior management, and ensured alignment with business objectives.
- Supervised vendor selection, contract management, and procurement for network and telecom equipment and services.
Projects Delivered
Project: National e-Governance Plan (Ministry of Agriculture)
Duration: Jan 2013 – Jul 2014
Project: Crime & Criminal Tracking Network and Systems (CCTNS)
Duration: May 2012 – Jan 2013
Project: NICSI Data Centre Implementation
Duration: Apr 2011 – May 2012
Project: Central Board of Excise & Customs (CBEC – WAN)
Duration: Feb 2008 – Mar 2011
Project Leader
Wipro Infotech
12.2005 - 01.2008
- Led the end-to-end implementation and commissioning of large-scale telecom and banking network infrastructures, including 300+ DSLAM units, core switches, and Metro Ethernet systems.
- Supervised multi-disciplinary teams and coordinated with vendors for site readiness, equipment installation, testing, and acceptance to ensure timely project delivery.
- Managed the rollout of over 150 network sites supporting DSLAM migration, IPTV, MPLS, VPN, and NPE connectivity, enhancing overall service performance.
- Managed vendor relations, procurement processes, and ISO-compliant documentation, ensuring cost efficiency, and contractual adherence.
- Delivered nationwide deployment of centralized banking infrastructure across 350 branches, improving operational reliability and network resilience.
Projects Delivered
Project: Huawei MTNL Broadband Rollout
Duration: Oct 2007 – Jan 2008
Project: Bharti Metro Ethernet Network Rollout
Duration: Nov 2006 – Oct 2007'
Project: Punjab National Bank – Network Rollout
Duration: Dec 2005 – Nov 200
Education
Two Years Post Graduate Diploma - Information Technology
Symbiosis Centre of Distance Learning
Pune, India01-2013
Bachelor of Commerce -
Delhi University
India01-2004
Skills
Project Management
Certification
AZ-900 - Microsoft Aure Fundamentals - 2022
Interests
Rewards & Achievements
- Spot Award – Recognized for exceptional contribution in training Graduate Trainees and mentoring Junior Project Managers, enhancing team capability and performance.
- Quarterly Excellence Award – Rewarded for achieving a £2 Million quarterly billing target and exemplifying the BT (British Telecom) core value – “Brilliant.”
- Project Excellence Recognition – Commended by the Business Head at Hewlett Packard (HP) for successful completion of the CBEC WAN Project.
- Client Appreciation – Received a Letter of Appreciation from the Senior Project Manager, Maruti Suzuki Ltd., for outstanding project delivery and execution.
- Academic Achievement – Secured First Prize in Instrumental Music at the school level, showcasing creativity and dedication beyond academics.
Timeline
Senior Client Project Manager
NTT India GDC Pvt. Ltd.
02.2022 - Current
Project Management Professional
BT Global Business Services Pvt. Ltd. (British Telecom)
05.2016 - 02.2022
Deputy Manager
HCL Technologies Ltd.
07.2014 - 05.2016
Project Manager
Hewlett Packard India Sales Pvt. Ltd.
02.2008 - 07.2014
Project Leader
Wipro Infotech
12.2005 - 01.2008
Two Years Post Graduate Diploma - Information Technology
Symbiosis Centre of Distance Learning
Bachelor of Commerce -
Delhi University