Summary
Overview
Work History
Education
Skills
Timeline
Generic
Dheerendra Gupta

Dheerendra Gupta

Rewa

Summary

Dynamic Junior Project Manager with a proven track record at Netsmartz Infotech, adept at system implementation and troubleshooting. Skilled in training users and providing technical support, I excel in documentation maintenance and content creation. My proactive approach ensures efficient project completion and enhanced team collaboration.

Overview

12
12
years of professional experience

Work History

Junior Project Manager

Netsmartz Infotech India Pvt. Ltd.
Chandigarh
07.2019 - Current
  • Coordinated system upgrades and implementations with devolopers to ensure timely completion.
  • Assisted in developer team meetings to discuss project updates and challenges.
  • Diagnosed and resolved system errors using troubleshooting tools and techniques.
  • Maintained documentation of technical issues and solutions for future reference.
  • Trained users on software applications, and also provided technical support for better efficiency.
  • Curated engaging content for monthly newsletters targeting diverse audiences.

Technical Consultant

Bristlecone India Ltd.
Chandigarh
04.2018 - 06.2019
  • Provided training sessions for client teams on new technologies and processes.
  • Conducted system diagnostics to identify root causes of issues reported by users.
  • Monitored system performance and reported issues to technical support teams.
  • Trained new staff on system (DMS) usage and best practices for data entry.

DMS Executive, Store Incharge

Force Motors Ltd Dealership
Rewa
02.2014 - 04.2018
  • Managed daily operations and workflow of workshop in DMS.
  • MIS Report, Job Card Reports, Followup

Education

GED -

APS University
Rewa
05-2016

CCNA -

CMC Academy
Rewa
04-2010

High School Diploma -

Govt. Martand Higher Sec. School
Rewa
03-2008

Skills

  • Project management
  • System Implementation & troubleshooting
  • Software and Mobile Application training
  • Documentation maintenance
  • Technical support
  • System performance monitoring
  • Content creation in Canva

Timeline

Junior Project Manager

Netsmartz Infotech India Pvt. Ltd.
07.2019 - Current

Technical Consultant

Bristlecone India Ltd.
04.2018 - 06.2019

DMS Executive, Store Incharge

Force Motors Ltd Dealership
02.2014 - 04.2018

GED -

APS University

CCNA -

CMC Academy

High School Diploma -

Govt. Martand Higher Sec. School

Similar Profiles

CREATE PROFILE
Dheerendra Gupta