Dheer Pratap Singh Sengar
Software QA Manager
Indore
Summary
- An achievement-driven Software professional with around 10 years of experience in OSS Telecom and Logistics Domain.
- Forward-focused QA Specialist: leveraged skills in end-to-end project planning and implementation from scope management to activity sequencing, effort & user story efforts estimation, t-shirt sizing, & risk analysis to quality management in line with company’s guidelines and norms
- Capable of independently leading various projects (SymWorld & SiteFORGE) and ensuring timely completion of the same; confirmed smooth project implementation and product go-live support.
- Led the digital transformation project to migrate legacy OSS products monolithic application suite to a micro services cloud-based architecture solution.
- Skilled in providing UAT support, and designed Test plans and scripts; defect reporting, bug tracking, and report generation of different applications/products.
- Helped in building and led a new Quality Assurance (QA) Team of 75+ members from the ground-up including the hiring of staff, training and development of staff into processes and procedures.
- Visited Tokyo, Japan thrice for requirement analysis, & as a SiteFORGE Product Manager; delivered a live site demo to Hiroshi Mikitani-san (CEO, Rakuten) & completed the HoTo process for one macro site.
- Designed and executed automated and manual API test cases using tools like Postman, Talend, SoapUI to validate functionalities, performance, and security of APIs for telco digital transformation projects.
- Trained Nokia stakeholders from all countries in the European market to familiarize them with OSS SiteFORGE's features and tool configuration in Budapest, Hungary
Overview
10
10
years of professional experience
4
4
International Certifications
7
7
Different Projects and Clients
50
50
+ Highest number of Managed Headcount
Work History
Engineering Manager - QA
Rakuten Symphony India
India
10.2017 - Current
- Projects : SymWorld and SiteFORGE with clients as NOKIA, Rakuten Mobile, Reliance JIO and AT&T
- Championed process improvements by analyzing trends in defect metrics and identifying areas requiring attention or optimization strategies.
- Preparing, designing and leading the test strategy and test plan for multiple project modules; reviewing activities such as requirements review, mock-ups review, test strategy review and test case review
- Prepared and executed E2E Testing for the OSS products including Requirement Analysis, Test Plan & Test Case design, Product Testing, API and Database Testing, UAT support and Manual Security checks
- Establishing and enforcing standard test processes and deliverables (including defect management and quality metrics reporting) within the gated process to streamline testing and support automation and manual testing efforts.
- Led the team to get 100% compliance in ISO-27001 security and ISO 9000 Quality certification.
- Demonstrated proficiency in testing various HTTP methods (GET, POST, PUT, DELETE) and data formats (JSON, XML) for seamless communication between telco applications
- Conducted security testing of APIs to identify vulnerabilities (e.g., authentication, authorization) and potential security risks within OSS Telco software products.
- Spearheaded the establishment and management of a vast engineering team, fostering a collaborative DevOps culture that emphasized continuous integration, delivery, and improvement.
Associate Consultant
Atos Syntel
Pune, India
01.2015 - 10.2017
- Projects : GTM - Revenue Test Design, MAGIC with FedEx client
- Worked on HP-ALM (in loading requirements, creating test cases, executing test cases, logging defects); familiar with Microsoft SharePoint tool
- Assisted Revenue Test Design Regression Team and SME for Online Transactions functionality using Manual, Database and UI Testing techniques.
- Executed projects with tools like Google Postman, HP Quality Center, HP-UFT, Legacy Systems and Putty (UNIX)
- Worked on different tools like HP ALM/QC, Oracle SQL Developer, BlueZone, Postman and several FedEx web and desktop-based applications
- SME for Online Transactions Business function and worked on Optimization of Regression Test Bed and Test data; lead the data shakeout calls before kicking off new Waterfall releases
Education
B.E. (Electronics & Communications Engineering) -
Malwa Institute of Technology (RGPV University)
India 04.2001 - 04.2014
Skills
Test Management
API, Security and DB
Defect Tracking & Validation
Requirement Analysis
Strategic Planning/ Execution
UAT and Client Demo
Business Analysis
Process Automation
Agile Practitioner
PLM Testing
Certification
ISTQB Certified Test Manager (CTAL) Certification
Accomplishments
- Received SHUGI Award from Rakuten Symphony CEO.
- Successfully filed Patent for Site Drawing Application.
- Received Syntel Adaptive Value Award for Quarter 3, Financial Year 2016
- Delivered two successful LEAN ideas for Process Improvement at the Organizational level.
Personal Information
Date of Birth: 05/20/92
Timeline
ISTQB Certified Test Manager (CTAL) Certification
10-2021
ISTQB Certified Tester (CTFL) Certification
09-2018
Engineering Manager - QA
Rakuten Symphony India
10.2017 - Current
Oracle SQL Fundamentals
04-2017
ITIL V3 Certified
09-2016
Associate Consultant
Atos Syntel
01.2015 - 10.2017
B.E. (Electronics & Communications Engineering) -
Malwa Institute of Technology (RGPV University)
04.2001 - 04.2014