Dheer Pratap Singh Sengar
Software QA Manager
Indore
Summary
- An achievement-driven Software professional with around 10 years of experience in OSS Telecom and Logistics Domain.
- Forward-focused QA Specialist: leveraged skills in end-to-end project planning and implementation from scope management to activity sequencing, effort & user story efforts estimation, t-shirt sizing, & risk analysis to quality management in line with company’s guidelines and norms
- Capable of independently leading various projects (SymWorld & SiteFORGE) and ensuring timely completion of the same; confirmed smooth project implementation and product go-live support.
- Led the digital transformation project to migrate legacy OSS products monolithic application suite to a micro services cloud-based architecture solution.
- Skilled in providing UAT support, and designed Test plans and scripts; defect reporting, bug tracking, and report generation of different applications/products.
- Helped in building and led a new Quality Assurance (QA) Team of 75+ members from the ground-up including the hiring of staff, training and development of staff into processes and procedures.
- Visited Tokyo, Japan thrice for requirement analysis, & as a SiteFORGE Product Manager; delivered a live site demo to Hiroshi Mikitani-san (CEO, Rakuten) & completed the HoTo process for one macro site.
- Designed and executed automated and manual API test cases using tools like Postman, Talend, SoapUI to validate functionalities, performance, and security of APIs for telco digital transformation projects.
- Trained Nokia stakeholders from all countries in the European market to familiarize them with OSS SiteFORGE's features and tool configuration in Budapest, Hungary
Overview
10
10
years of professional experience
4
4
International Certifications
7
7
Different Projects and Clients
50
50
+ Highest number of Managed Headcount
Work History
Engineering Manager - QA
Rakuten Symphony India
10.2017 - Current
- Projects : SymWorld and SiteFORGE with clients as NOKIA, Rakuten Mobile, Reliance JIO and AT&T
- Championed process improvements by analyzing trends in defect metrics and identifying areas requiring attention or optimization strategies.
- Preparing, designing and leading the test strategy and test plan for multiple project modules; reviewing activities such as requirements review, mock-ups review, test strategy review and test case review
- Prepared and executed E2E Testing for the OSS products including Requirement Analysis, Test Plan & Test Case design, Product Testing, API and Database Testing, UAT support and Manual Security checks
- Establishing and enforcing standard test processes and deliverables (including defect management and quality metrics reporting) within the gated process to streamline testing and support automation and manual testing efforts.
- Led the team to get 100% compliance in ISO-27001 security and ISO 9000 Quality certification.
- Demonstrated proficiency in testing various HTTP methods (GET, POST, PUT, DELETE) and data formats (JSON, XML) for seamless communication between telco applications
- Conducted security testing of APIs to identify vulnerabilities (e.g., authentication, authorization) and potential security risks within OSS Telco software products.
- Spearheaded the establishment and management of a vast engineering team, fostering a collaborative DevOps culture that emphasized continuous integration, delivery, and improvement.
Associate Consultant
Atos Syntel
01.2015 - 10.2017
- Projects : GTM - Revenue Test Design, MAGIC with FedEx client
- Worked on HP-ALM (in loading requirements, creating test cases, executing test cases, logging defects); familiar with Microsoft SharePoint tool
- Assisted Revenue Test Design Regression Team and SME for Online Transactions functionality using Manual, Database and UI Testing techniques.
- Executed projects with tools like Google Postman, HP Quality Center, HP-UFT, Legacy Systems and Putty (UNIX)
- Worked on different tools like HP ALM/QC, Oracle SQL Developer, BlueZone, Postman and several FedEx web and desktop-based applications
- SME for Online Transactions Business function and worked on Optimization of Regression Test Bed and Test data; lead the data shakeout calls before kicking off new Waterfall releases
Education
B.E. (Electronics & Communications Engineering) -
Malwa Institute of Technology (RGPV University)
India 04.2001 - 04.2014
Skills
Test Management
undefinedCertification
ISTQB Certified Test Manager (CTAL) Certification
Accomplishments
- Received SHUGI Award from Rakuten Symphony CEO.
- Successfully filed Patent for Site Drawing Application.
- Received Syntel Adaptive Value Award for Quarter 3, Financial Year 2016
- Delivered two successful LEAN ideas for Process Improvement at the Organizational level.
Personal Information
Date of Birth: 05/20/92
Timeline
ISTQB Certified Test Manager (CTAL) Certification
10-2021
ISTQB Certified Tester (CTFL) Certification
09-2018
Engineering Manager - QA
Rakuten Symphony India
10.2017 - Current
Oracle SQL Fundamentals
04-2017
ITIL V3 Certified
09-2016
Associate Consultant
Atos Syntel
01.2015 - 10.2017
B.E. (Electronics & Communications Engineering) -
Malwa Institute of Technology (RGPV University)
04.2001 - 04.2014
Similar Profiles
VIJAY THAVASI MUTHUVIJAY THAVASI MUTHU
Chief Information Security and Privacy Officer at Rakuten India & Rakuten Symphony IndiaChief Information Security and Privacy Officer at Rakuten India & Rakuten Symphony India
CHETAN BAROTHIYACHETAN BAROTHIYA
DevOps Engineer at Rakuten Symphony IndiaDevOps Engineer at Rakuten Symphony India
CHETAN SOLANKICHETAN SOLANKI
Associate Devops Engineer at Rakuten Symphony IndiaAssociate Devops Engineer at Rakuten Symphony India