Dhirender Verma
Bengaluru
Summary
Highly accomplished Agile Coach/SPC (SCRUM, KANBAN, LEAN, AGILE, SAFe EXPERT) with ~15 yr IT and 8+ years of Agile, Scrum, kanban, SAFe - experience handling multi-vendor large scale Digital Agile transformation for large solution SAFE program (6 ART) in scaled & distributed setup. Driven multiple Agile transformations in banking, finance & telco domains for service delivery. Worked in R & D departments of product Organizations for driving research/SET based projects. Experienced to coach End to End complete product development and release Cycle. Delivered 200+ SAFe, Scrum, Kanban, XP trainings & workshops with clients over the globe. Identified new value streams and Launched new ART. Influenced all program leaders towards lean-agile mindset. Formed high-performing teams. Domains: - Telecom, Banking & Finance, Security and identity, Insurance etc.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Enterprise Agile Coach/SPC – SAFe Trainer
NielsenIQ
02.2025 - Current
- Created New value streams & 4 ARTs, Created and launched Enterprise Agile maturity assessment, Trained 200+ members
- (5 months)
Agile Coach/SPC - Coaching multiple Value streams/ART.
Tech Mahindra
07.2021 - 02.2025
- Telco Digital Transformation, €450M Program, 60+ Components, Coaching Scrum Masters, Leadership Mentoring, Program-Level Impediment Removal, Common WoW Definition, 20+ PI Plannings – 6 ARTs. Trained 500+ members
- (3 Years 7 months)
Sr. Scrum Master (R & D).
IDEMIA Syscom India
03.2019 - 07.2021
- Coached, Guided and mentored all leader to form new Organizational level value streams, end to end agile process and release process, devops process, maturity assessment after merger. Coached 5 Distributed Scrum Teams for waterfall to Agile transformation. Provided Organization wide training and guidance.
- (2 Years 4 months)
Project Manager/Scrum Master (R & D).
Newgen Software Technologies
09.2010 - 03.2019
- Setup backbone of Agile process, correct structuring, Client/Stakeholder Management, developed and driven Onsite/In-house products related to iBPS, Imaging, DMS, CTS, banking software. Development (C, C++, .Net, JS, HTML5) & Customizations as per client from all over the globe.
- (8 Years 6 months)
Education
Bachelor of Engineering - Information Technology
Manav Rachna College of Engineering
01.2010
Skills
- LEAN AGILE PRACTIONER – SAFe, Spotify, LeSS, Scrum@Scale, Scrum of Scrum, Scrum, Kanban, Hybrid Framework, Agile WoW, Dashboards, Structure Board, Impediment/Bottleneck Identification, Value Stream Mapping, Confluence Reports, Program Board, JIRA Align, Big Picture, Azure DevOps (ADO)
- COACHING – Continuous Process Improvement Coaching Team, RTE, Management GROW Model Coaching PO, PM for backlog preparation with correct Prioritization techniques Coaching to make teams empowered and self-Managing Coaching to improve Lead/Cycle Time Coaching the team to live Agile/Lean values and Principles Working Agreements
- AGILE TRANSFORMATION – Transformation Roadmap Value stream Identification Cross functional Team Formation Scaled/Distributed Agile Program Management Setting KPI: Leading-Lagging Indicators Agile maturity Assessment/Health checks US/Feature workflow Making a continuous learning culture
- TECHNICAL & BUSINESS MASTERY – Risk Management, Product Lifecycle, Milestones, MVP, MMF, Lean Blueprinting, CI/CD, Coding Guidelines, TDD, BDD, Unit Test Coverage, Automation Tools, UI/UX Diagrams, Story Splitting, Customer Journey, Dependency Mapping, NFR Writing
- MENTORING & TEACHING – SM Mentoring, SM Competency Plan, Leader/Team Trainings, Workshops, Seminars, Webinars, Agile-Lean Principles, Optimization Techniques, Metrics (Project/Program/Team Level)
- FACILITATION – PI Planning, Pre/Post PI Prep, I&A Workshop, Problem Solving, RCA (Fishbone, 5 WHY), Pareto Principle, Retrospectives, Demos, Refinement, ART Events, Sync Meetings
Certification
- SAFE SPC 5.1 | SAFE Agilist 5.1 | ICP-ACC
- Certified Scrum Master (2017)
- Blanchard situational leadership II
- Six Sigma Black Belt-QFD Specialist
- Agile Project Management with JIRA Cloud
- Agile Software Development: Cloud Architecture
- Agile WOW: Scrum/KanBan/ScrumBan
- Emotional Intelligence at Work
- Enterprise Level Agile Project Management & SAFE
- Planning and Releasing Software with JIRA
- Others
Accomplishments
- Formed completely new end to end Ways of Working (WOW) & Agile COE for the large scaled program for 6 ART resulting into enhancement of 50% productivity in delivery time for 15+ teams.
- Conducted 10+ workshops for all ARTs resulting in alignment, Increased Stakeholder Satisfaction and NPS score, and commitment reliability by 45%.
Timeline
Enterprise Agile Coach/SPC – SAFe Trainer
NielsenIQ
02.2025 - Current
Agile Coach/SPC - Coaching multiple Value streams/ART.
Tech Mahindra
07.2021 - 02.2025
Sr. Scrum Master (R & D).
IDEMIA Syscom India
03.2019 - 07.2021
Project Manager/Scrum Master (R & D).
Newgen Software Technologies
09.2010 - 03.2019
Bachelor of Engineering - Information Technology
Manav Rachna College of Engineering
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