Dhivya G
Chennai
Summary
To obtain a position of responsibilities that utilizes my skills and be a part of an organization that provides an atmosphere of mutual growth and benefits, where I can show my talent and potential.
B.Tech in Information Technology with 9 Years of experience Having hands-on experience of Integrated Management System (ISMS, QMS, OHSAS & EMS) as an IMS Coordinator, Consultant and Auditor. Certified ISMS Lead Auditor (ISO/IEC 27001:2022) & QMS Internal Auditor (ISO 9001:2015)
Overview
11
11
years of professional experience
19
19
years of post-secondary education
1
1
Certificate
Work History
Asst Manager - QMG
CHG IT Consultancy Pvt Ltd
09.2020 - Current
- Conducting the Internal Audit, MRM & ensuring that the information security management system conforms to the requirements of this Standard.
- Conducting organization wide Information Security & Quality Risk Assessment session & review at regular intervals.
- Supporting the process owner to Continually improve the process & system which are in place like Kaizen.
- Reporting on the performance of the information security management system to top management.
- Supported in implementation of ISMS Requirement, Prepared the SOP’s, documents & Formats for the organization.
- Periodically conducting the Internal Auditor Training to the employees.
- Conducting the Awareness Training at regular intervals to the employees.
- Playing as the Preceding officer in POSH Committee.
- Supports in continually improving the process in the organization.
- Evaluating the customer feedback and acting against the improvement points.
- Actively analyzing and updating the Internal & External issues of the organization.
- Regularly updating Needs & Expectations of Interested Parties and identifying the Risk related to the IP’s.
- Identifying and addressing the Risk related to the information security as per the Asset Management Process.
- Handling security incidents & addressing the root cause and taking the decision to act proactively to avoid the recurrent of the same.
- Using the Incidents & CAR (Corrective Action Reports) as a case study to give awareness to the employees to enhance the process.
- Reviewing the Log reports, events, capacity trackers, CCTV footages to ensure the CIA.
- Updating the progress of IMS (ISO/IEC 27001:2022 & ISO 9001:2015) to the Management.
- Maintaining the balance score & MBO of the organization.
- Learning Quality Assurance as a part of the process enhancement.
IMS Consultant & Auditor
Synergy Business Management Solutions
06.2018 - 09.2020
- Conducting the audit for clients based on the requirement of various ISO standards e.g. ISO/IEC 27001, ISO 9001, ISO 45001 & ISO 14001.
- Supporting for the implementation of ISO requirements, preparing SOP’s, documents & formats.
- Handling Non conformities and analyzing root cause and taking corrective actions accordingly.
- Conducting IA & MRM for the clients and supporting in business developments.
- Working as consultant for different type of industries like, manufacturing, matrimonies, trading, IT, Hardware, Electronic companies, Etc.
- Understanding the training needs and providing training related to ISO standards.
- Actively manage the supplier site auditors to ensure performance of auditors contributes to the effectiveness of the site audit programs.
- Schedule and perform assigned audits for site programs.
- Organizing and directs the audit team meetings.
- Perform the risk-based verification and effectiveness check on CAPA from audits and inspection.
IMS Coordinator
Goodrich Gasket Pvt Ltd
02.2016 - 05.2018
- Implementation of Standards & Procedures for all process.
- To Check for Continual Improvements, Resource planning & preparing of IMS Documents.
- To conduct Internal Audit, Mock Drill & Safety Committee.
- Coordinate with all Process Owners to Check and improve the Performance.
- Changes were implemented to ensure the organization was in compliance with Org policy and procedures as well as outside auditors.
- Supported for implementation of new procedures along with provided training.
- Evaluating the feedback from customers, based on that change implemented for improvement.
- Analyzing the areas of improvement to sort out the incidents.
- Recording the incidents, Near miss and accident happened at production.
- Participated as a team member in meetings and discussion groups on major project related to the development & improvement of product and procedure.
Team Leader
Oli Business Solutions
06.2014 - 01.2016
- To understand the needs of the customer.
- Conveying the client requirements to the team with regards to the process.
- Motivating Team with Positive energy.
- Goal Oriented and Proven that successful achievement of Targets.
Education
B. Tech - Information Technology
Sri Ramanujar EngineeringCollege
01.2011 - 01.2014
Diploma - undefined
Sri Balaji Polytechnic College
01.2008 - 01.2011
S.S.L.C -
Anadhavalli Matriculation Hr. Sec. School
Urapakkam 06.1995 - 03.2008
Skills
Team leadership
Decision-making
Performance management
Policy implementation
Documentation and reporting
Staff training and development
Key performance indicators
Safety procedures
Risk management
Policy and procedure development
Change management
Regulatory compliance
Continuous improvement
Interests
Reading Books
Watching K-Dramas
Listening Music
Field Of Interest
- Information Security & Risk Assessment
- Cyber Security & Quality Assurance
Key Profile
B.Tech in Information Technology, 9, Certified ISMS Lead Auditor (ISO/IEC 27001:2022), QMS Internal Auditor (ISO 9001:2015)
Linguistics
- English
- Tamil
- Telugu(S)
Personal Information
- Age: 31
- Father's Name: Guberan N
- Gender: Female
- Nationality: Indian
- Marital Status: Married
Certification
ISMS LA Certificate
Timeline
ISMS LA Certificate
10-2024
Asst Manager - QMG
CHG IT Consultancy Pvt Ltd
09.2020 - Current
IMS Consultant & Auditor
Synergy Business Management Solutions
06.2018 - 09.2020
IMS Coordinator
Goodrich Gasket Pvt Ltd
02.2016 - 05.2018
Team Leader
Oli Business Solutions
06.2014 - 01.2016
B. Tech - Information Technology
Sri Ramanujar EngineeringCollege
01.2011 - 01.2014
Diploma - undefined
Sri Balaji Polytechnic College
01.2008 - 01.2011
S.S.L.C -
Anadhavalli Matriculation Hr. Sec. School
06.1995 - 03.2008