Hobbies: Paper craft work
Dhivya P
Document And Assistant Executive
Srimushnam
Summary
Motivated and detail-oriented professional with 6+ years of experience in operations, documentation, and client support. Seeking a suitable position in a reputed organization to utilize my communication, coordination, and problem-solving skills in a challenging work-from-home or office environment
Overview
6
6
years of professional experience
2
2
Languages
Work History
Assistant Executive
SHRIRAM TRANSPORT FINANCE Com. Ltd.
09.2019 - 07.2022
- Role: RTM – RBH CO Ordinator
- Department: Business processing
- Experience: 2 Years
- Coordinated with branch managers and regional business heads.
- Maintained data records and followed up for approvals.
- Assisted in day-to-day processing of client documentation.
- Prepared reports and updated internal systems.
- Ensured customer satisfaction by resolving queries in a timely manner.
Document Executive - Project
ICICI Bank-Regional Office
08.2016 - 09.2019
- Department: Payment Solutions
- Experience: 3 Years
- Enlightening details of FASTAG project to clients.
- Follow up with clients to get the order.
- Follow up for payment with clients against AR.
- Coordinating with legal clearance team for order processing.
- Ensuring the order has been closed as per the schedule.
- Handling customer issues over phone & ensuring it has been resolved within a day time.
- Escalating the unresolved issues of clients to reporting authorities.
- Maintaining the tracker for client details, order processing and AR.
- Retaining the customer by providing on time solutions and maintaining their satisfaction level.
Education
B.E - Electronics & Communication Engineering
ShriAngalamman College of Engineering & Technology
Trichy01.2016
HSC - undefined
Government Girls Higher Secondary School
Vriddhachalam01.2012
SSLC - undefined
Government Girls Higher Secondary School
Vriddhachalam01.2010
Skills
Strong Communication & Coordination
Interests
CO-CURRICULAR ACTIVITIES
- Presented a paper on“Rain Water Detector with Automatic Door closed system”and won the BALAJI award for the same.
- Presented a paper on “Shadow Alarm” and won the 1st pricefor the same.
- Presented a paper on at Dhanalakshmi Srinivasan Institute of Technology at National Level Technical Symposium.
Training
- Attended a workshop on Hands on Training on CAD of Microwaves using MATLAB,ANN & HFSS.
- Attended a workshop on OFDM.
Disclaimer
This resume has been recently updated to reflect my latest experience and qualifications. All information provided is true to the best of my knowledge.
Place: Signature:
Date:
Timeline
Assistant Executive
SHRIRAM TRANSPORT FINANCE Com. Ltd.
09.2019 - 07.2022
Document Executive - Project
ICICI Bank-Regional Office
08.2016 - 09.2019
B.E - Electronics & Communication Engineering
ShriAngalamman College of Engineering & Technology
HSC - undefined
Government Girls Higher Secondary School
SSLC - undefined
Government Girls Higher Secondary School
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