Requirement Elicitation
DHRITI BHATIA
Business Analyst
Summary
Experienced Business Analyst with five years of expertise in analyzing business needs, defining solutions, and delivering impactful results. Skilled in requirements gathering, process optimization, and stakeholder collaboration to drive efficiency and value. Adept at translating business goals into actionable insights to support successful project execution.
Overview
6
6
years of professional experience
2023
2023
years of post-secondary education
3
3
Languages
Work History
Business Analyst
Wipro Limited
04.2020 - Current
- Worked directly with clients, Product Owners (PO), and development teams to gather and review requirements.
- Prepared strategies for requirement elicitation, analysis, and documentation of Business, Functional, and Non-Functional Requirements.
- Expertise in documenting requirements that bridge the gap between business needs and technical solutions.
- Proficient in conducting interviews, facilitating workshops, and reviewing existing documentation to gather requirements.
- Capable of adjusting to dynamic project requirements and adding new functionalities as per stakeholder needs and expectations, with a strong understanding of Kano and Gap Analysis.
- Created user stories using the JIRA tool and defined all the requirements in a format that is understandable to both the development team and the stakeholders for each sprint.
- Categorized, assigning severity and priority, and analyzing all the bugs and defects for each sprint
- Monitored project progress using JIRA and Confluence, ensuring timely resolution of bugs and issues, leading to better bug tracking.
- Experienced in identifying and assessing project risks, and bringing them to the notice of concerned teams.
- Created interactive dashboard reports using Tableau, Excel, and Microsoft Power BI to facilitate decision-making that visualizes key metrics and performance indicators (KPIs).
- Developed SQL queries for database validation, ensuring data integrity, and assisting with backend testing.
- Developed and documented thorough, well-organized test cases to define testing requirements, and prepare the necessary test data.
- Conducted training sessions and workshops for end users to facilitate the smooth adoption of new systems and processes.
- Created and updated detailed documentation to support knowledge sharing and assist in the onboarding of new team members.
- Involved in iterative project management methodologies, such as Agile or Scrum, supporting product owners, and performing sprint planning, backlog refinement, and reviews.
QA Engineer
Wipro Limited
06.2019 - 03.2020
- Worked on the Drupal Content Management System for the creation and validation of different types of web content published by Charles Schwab.
- Managed QA user stories in JIRA for each sprint.
- Strong knowledge and experience in Functional Testing, Regression Testing, and User Acceptance Testing.
- Responsible for Drupal production launches and release sign-off.
- Created test scenarios, test cases, and test execution processes using Confluence and defect logs/bugs using the JIRA tool.
- Developed test plans and strategies for QA testing
- Performed manual tests on web applications, mobile apps, and software products.
- Coordinated with cross-functional teams to enhance product quality and performance.
- Contributed to successful product launches through meticulous end-to-end testing of applications.
Education
M. Tech. - Software Systems
Birla Institute of Technology and Science
Master of Business Administration - IT&FINANCE
Swami Vivekanand Subharti University
BCA - undefined
Institute of Information Technology and Management
Skills
Functional Testing
Regression Testing
User Acceptance Testing
Test Planning
Test Scenarios
Awards
- Inspiring Performance Award, 2021
- Round of Applause Badge, 2022
- Atlas Award (Individual), 2023
Software
Risk Management Skills
Stakeholder Management
Requirement Analysis
Process Modeling
Gap Analysis
Strong Analytical Thinking
Client Handling skills
Interpersonal Skills
Timeline
Business Analyst
Wipro Limited
04.2020 - Current
QA Engineer
Wipro Limited
06.2019 - 03.2020
Master of Business Administration - IT&FINANCE
Swami Vivekanand Subharti University
BCA - undefined
Institute of Information Technology and Management
M. Tech. - Software Systems
Birla Institute of Technology and Science
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