Dheeraj Kumar Bhatt
Dehradun
Summary
With over 9 years of experience, a Salesforce development specialist skilled in design, development, and integration, with expertise in Apex, the Aura Framework, and the Lightning Web Components (LWC) Framework. Extensive experience spans multiple Salesforce platforms, including Sales Cloud, Service Cloud, Experience Cloud, B2B Commerce Cloud, and Industry Cloud.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Staff Engineer
Nagarro
12.2023 - Current
- Collaborating closely with Designer on the design and solutioning of the business requirements
- Wrote, reviewed and edited technical Design document in accordance with template requirements.
- Ensured alignment of the technical solution with business objectives, delivering a reliable and efficient system.
- Led the technical team through the entire development process to meet all business requirements
- Actively guided and assisted team members in implementing the solution.
Staff Engineer
Nagarro Software Pvt.Ltd
10.2021 - 12.2023
- Delivered front-end and back-end architecture and functionality by translating development requirements.
- Identified and supported business process requirements and development needs.
- Tested functionality, performed debugging and carried out modifications to conduct quality
- Evaluated the technical skill sets of team members to assign tasks strategically and maximize effectiveness.
- Coordinate code inspection protocols to test the performance quality of code
- Conducted business development and proposal efforts including winning
Software Engineer
Telstra India Private Limited
07.2019 - 10.2021
- Served as a Salesforce Developer within the organization
- Extensively worked on Agile methodology
- Worked closely with software development and testing team members to design and develop robust solutions to meet business requirements for functionality, scalability and performance.
- Delivered front-end and back-end architecture and functionality by translating development requirements.
- Crafted modules, interfaces and applications through native Salesforce development.
- Coordinated with Business Analyst to identify and support business process requirements and development needs.
- Wrote Apex code for inbound and outbound web services, including parsing of response and mapping to appropriate Salesforce fields.
- Updated programs as per user needs and developed codes that were in accordance to specifications.
- Tested functionality, performed debugging and carried out modifications to conduct quality checks.
- Worked on Cloud Sense CPQ.
- Used more than 95% of Apex for development.
- Used Copado and Bamboo for deployment
Junior Associate
Western Union
06.2018 - 06.2019
- Performed the role of Salesforce Developer in the Organization.
- Analyzed business needs, distinguish between needs and wants, identify gaps between business needs and standard application functionality, design and document solutions that fill the gaps.
- Interacted with Various business user groups for gathering the requirements for Salesforce implementation
- Developed different Visual Force Pages and Aura Component to suit to the needs of the application
- Used more than 90% of Apex for development.
- Worked extensively on Sales and Service Cloud
- Worked extensively on VF community Cloud.
- Followed CI/CD process for deployments using GIT.
Programmer Analyst
Cognizant Technology Solution
09.2015 - 05.2018
- Analyze business requirements, analyze business process flows,
- Worked on Triggers, apex Classes, Test Classes,
- Successfully worked in Service Cloud requirements (Configuration, Page layout changes, workflow rules, Validation rules etc.) and delivered them within predefined time.
- Worked on the designing of custom objects, custom fields, role , profiles, Page layouts, sharing setting.
- Worked on customer community implementation, Translation Workbench and Knowledge management.
- Worked on import of Articles
- Worked on profile, role and sharing setting.
- Worked on Salesforce Configuration, Salesforce Connect, Validation Rules, Custom Objects and Relationship.
- Migration of the project to different instances and production deployment using Change set.
Education
Bachelor of Technology - Computer Science and Engineering
SRM University
NCR06.2015
Skills
- Proficient in Salesforcecom-CRM architecture and its components
- Comprehensive expertise in Service Cloud, Sales Cloud, B2B Commerce Cloud, Industry Cloud and Experience Cloud
- In-depth knowledge of Salesforce Platform technologies, including Apex, Triggers, Visualforce, Batch Class Schedulers, and Apex Test Classes
- Expertise in Salesforce configuration encompassing security, Process Builder, Workflows, Validation, Article, and Knowledge Management
- Understanding of Omni Studio and Business Rules Engine
- Skilled in Lightning development with specific emphasis on Aura Components, Web Components (LWC), and Lightning Flow
- Demonstrated experience with REST API and Rest Resources
- Familiarity with data migration tools, notably Data Loader and Workbench
- Well-versed in Salesforce's recommended best practices
- Knowledgeable in Agile Development methodologies and toolsets like JIRA
- Proficient in Continuous Integration techniques using platforms like Bit Bucket and GitHub
- Strong analytical acumen coupled with exceptional problem-solving abilities
Certification
- Salesforce Certified platform Developer 2
- Salesforce Certified Force.com Platform App Builder
- Salesforce Certified Force.com Platform Developer 1
- Salesforce Certified Force.com Administrator
- Copado Certified Administrator
Timeline
Senior Staff Engineer
Nagarro
12.2023 - Current
Staff Engineer
Nagarro Software Pvt.Ltd
10.2021 - 12.2023
Software Engineer
Telstra India Private Limited
07.2019 - 10.2021
Junior Associate
Western Union
06.2018 - 06.2019
Programmer Analyst
Cognizant Technology Solution
09.2015 - 05.2018
- Salesforce Certified platform Developer 2
- Salesforce Certified Force.com Platform App Builder
- Salesforce Certified Force.com Platform Developer 1
- Salesforce Certified Force.com Administrator
- Copado Certified Administrator
Bachelor of Technology - Computer Science and Engineering
SRM University
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