Dhrubajyoti Maiti
Pune
Summary
Accomplished Sr Product Manager with a proven track record at BMC Software, adept in product lifecycle management and enhancing customer satisfaction. Leveraged expertise in Db2 admin product line and stakeholder management to prioritize product strategy, achieving significant net promoter score improvements. Skilled in team leadership and client requirements, driving successful product development and enhancements.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Sr Product Manager
BMC Software
Pune
06.2021 - Current
- I work at Business Bay, Pune serving IZOT product line
- Closely working with the director of product management, principal product manager, Engineering team and solution architects for successful development, enhancement and delivery of Db2 Admin products, prioritize external as well as internal ideas, building product strategy and roadmap, responsible for customer satisfaction
- Responsible for value added enhancements for BMC products in Db2 Admin product line
- Responsible for developing product strategy and roadmap and ensure well defined backlog is maintained for all
- Responsible for customer success and net promoter score
- Skill : Db2 admin product line, Product Strategy Roadmap, product Management, team management, client handling, customer Ideas and feature enhancements
Sr Manager - Product Development
Successive Technologies
Noida
09.2020 - 06.2021
- I work at Successive headquarters at E-29, Sector 11, Noida, UP as Manager - Product Development for one of its esteemed media and advertising client Dentsu
- Worked closely with product owner and product manager to ensure clear product strategy and roadmap
- Helped product owner in owning and maintaining product backlog in a fast paced environment
- Expertise in project /program management with financial and budget management experience
- Exceptional collaboration and partnership skills in a global environment with cross-functional teams
- Strong partnership and influence skills to effectively lead cross-functional teams to drive deliverables and engagements to completion
- Skill : Agile, Scrum, JIRA, Productivity Manager, Resource Management, Career Development
Sr Project Manager - Enercon
IBM
Gurgaon
01.2018 - 10.2019
- I work from DLF Silokhara, Gurgaon location for Germany based Enercon Wind Energy as Sr Project Manager handling cross functional team
- Also work as agile coach for several Energy and Utilities sector project teams
- Managing a complex engagement with Germany based Enercon to build the control center for 30 K turbines with a single user interface for SCADA real time as well as SAP Hana Data
- Servant Leadership for 40 FTEs in multiple agile teams delivering MVP (minimum viable product) on time
- Ensured delivery of DEV, TEST and QA Environment for Enercon and supported team to fix the long pending technically challenging performance issues for 30 K turbine date on IBM IFE (Insights Foundation for energy)
- Currently building PROD environment and working with team for performance tuning
- Skill : IBM IFE, Wind Energy Solution, JIRA, Agile, product management, team management, budget and contract management
Sr Project Manager - Oncor Electric
IBM
Dallas/Fort Worth Area
01.2017 - 01.2018
- I worked at Oncor Electric headquarters based out of 1616 Woodall Rodgers Fwy, Dallas, TX, United States as client project manager for several complex initiatives for Oncor Electric
- Led several AMS (advanced metering system) projects with IBM targeted GP/ PTI
- Business growth in Disaster Recovery team
- Managed Sharyland Transition, the first IBM managed project delivered in JIRA agile ensuring smooth transition from waterfall to agile delivery model for all future IBM delivery
- Excellent client interaction, client handing and client expectation management skills
- Skill : Smart Meter, Electric Meter, Billing, Project and Program Management, People Management, Budget, Contract and Financial Management
Sr Project Manager - Caterpillar
IBM
Peoria
10.2016 - 01.2017
- I worked from Caterpillar location at 501 SW Jefferson Ave, Peoria, IL, USA on smooth implementation of IBM OMNI channel solution for Caterpillar
- Delivery lead for IBM OMNI Smarter Commerce implementation for Caterpillar's in B2B Marketing and Digital space for B2B for home generator across multiple geographies Europe different languages and USA (English) in an fast paced agile lean environment
- Skill : IBM OMNI Channel Solution, JIRA, Agile, Risk and Issue Management, Financial Management
Sr Project Manager - Marriott International
IBM
Bethesda
05.2016 - 09.2016
- I worked from Marriott International Headquarters at 10400 Fernwood Rd, Bethesda, Maryland, USA managing a high focused and very complex program Big Insights Migration v3.0 to v4.1
- Worked as Marriott Project Manager and Scrum Master, performing scrum ceremonies, managing IBM and Marriott resources and vendors, removing daily impediments, keeping all moving components on track, executive level reporting to IBM and Marriott Directors
- IBM leadership and Marriott executive level reporting
- Managed a globally diverse team of 30 FTE including Marriott and IBM resources
- Helped Marriott migrate the data, metadata, and application code for three business critical applications Landing Zone Cold, Call Data Analytics and Analytical Workspace from old 3.0 to new 4.1 clusters, perform necessary hardware and environment set-up, configuration, cluster tuning, application testing, deployment, and post production warranty support
- Skill : Landing Zone, Analytical workspace, Big Data, Spark, Ambari, BigInsights Home, Apache Hadoop
Sr Project Manager - Walmart
IBM
Bentonville
07.2015 - 04.2016
- I worked from Walmart Headquarters at David Glass Technology Center at Bentonville (the birthplace of Walmart), AR, USA
- Worked as the IBM Sr Project Manager managing IBM and Walmart employees alike including a few vendor personnel
- Walmart as one of the vendors supporting their flexible POS, next generation POS initiatives
- Single point of interface between Walmart and IBM for all development and enhancement work and escalations
- Managed a globally diverse team in a fast paced environment
- Skill : Resource Management, Project Management, Financial Management, JIRA, Risk and Issue Management
Sr Program Manager - National Grid
IBM
Waltham
07.2011 - 06.2015
- I work at National Grid Headquarters at Waltham, Massachusetts for all 4 years managing several mid and large size Energy and Utilities projects for National Grid
- Developed complex contractor invoicing system, installation of digital fault recorders in the National Grid's substation networking projects, in a multivendor environment
- Successful delivery of multi-million-dollar New Hampshire Divestiture program encompassing National Grid's thirty (30) odd Gas and fifty (50) odd work management and customer workstreams applications to Liberty Utilities to run business in New Hampshire territory
- Skill : Project / Program Management, Business Requirement, Contract Management, Risk and Issue Management, Stakeholder Management, IBM RTC (Rational Team Concert)
Solution Manager - General Motors
IBM
Pune
05.2010 - 06.2011
- I work from IBM location at Tech Park One, Airport Road, Pune as the solution Manager for GMIA - General Motors Integrated Account, solutioning for all new Application Development deals, identify new opportunity, resourcing, risk management
- As the solution manager for General Motors Integrated account, the largest and most complex automotive program in IBM, did solutioning, Pricing, Staffing for all new development projects
- Respond to RFP, RFI, build optimal solution to meet the client demand
- Validate estimates, build optimal and workable schedule, staffing plan and cost case and run for different levels of approvals
- Hand over approved solution to the project/program managers and provide support until project closure
- Skill : Solution Build Up, Resource Management, Liaise between development and support
Global PMO - Southern California Edison
IBM
La Palma
09.2009 - 05.2010
- I work from Southern California Edison location at 6 Centerpointe Dr #700, La Palma, CA, USA as IBM Project and Program Office Management - Managing financial model, cost and expense management, budget and contract management, invoicing and profitability
- Worked closely with IBM partner and Program & Project Management for Application Development & Maintenance Smart Meter initiative for Southern California Edison
Project Manager - NStar (now Eversource)
IBM
Gurgaon
05.2006 - 09.2009
- I work from IBM location at DLF Silokhara, National Highway 8, Gurgaon 122001
- NSTAR (now Eversource), located at Westwood, MA, US is a merged group of 4 companies NSTAR GAS, Boston Edison, Commonwealth Electric and Cambridge Electric
- Successfully led and managed five (5) business critical NSTAR applications namely Customer Information System, Credit & Collection, web Methods, Passport
- Project Management for Application Development & Maintenance projects for Boston based NSTAR (now Eversource) client
- Responsibility also included onsite coordination, transition and reverse-transition of applications between US and India
- Project Management for Energy and Utilities client NSTAR leading diverse global team based out of Gurgaon and Westwood, Massachusetts leading all complex development programs in CIS ( Customer Information Systems), C&C (Credit and Collections)
- Skills - Mainframes COBOL, JCL, Db2, CICS, REXX, Design, Development, Testing, Project Management, Hiring, Knowledge Transition
Technical Lead - Northeast Utilities
IBM
Gurgaon
04.2005 - 05.2006
- I work from IBM location at DLF Silokhara, Sector 30, National Highway 8, Gurgaon 122001
- Technical leadership in development and maintenance of client business critical IT applications of Hartford, USA based Energy company Northeast Utilities in Mainframes technologies
- Northeast Utilities, located at Hartford, CT, US, is a Gas and Electricity Distributor comprising 4 satellite companies like Connecticut Light and Power, Public Service of New Hampshire, Western Massachusetts Electric and Yankee Gas
- IBM was contracted to integrate Customer Services Applications of the above four Companies into one
- Successful development and maintenance of complex COBOL programs
- Quality Assurance and Process Review, Internal Audit
- Drive Design, Coding, Bug-Fixing, and testing reported change requests as per demand from the client working with client subject matter experts
- Drive technical estimates and validation, architecture, and design
- Skills - Mainframes COBOL, JCL, DB2, CICS, DCLGEN, ENDEVOR, INSYNC, SPUFI, QMF, Trace master
Software Developer - Lyonnaise Des Eaux
IBM
Gurgaon
08.2003 - 03.2005
- I work from IBM location at DLF Silokhara, Sector 30, National Highway 8, Gurgaon 122001
- Also worked at IBM location at Noisy-Le-Grand, Paris for 3 months as part of knowledge transition
- Technical Team Lead for application development, maintenance and enhancement of business critical IT applications for Lyonnaise-Des-Eaux (a French Water Company)
- Learnt French as a language in 3 months and visited France to complete Knowledge Transition
- Onsite knowledge transfers in CYCLADES Application (Local and Central) of Lyonnaise-Des-Eaux in IBM France, Noisy-Les-Grand, France (near Paris)
- Perform Design, Coding, Bug-Fixing and testing reported change requests as per demand from the client
- Co-ordination between offshore and onsite IBM-France subject matter experts
- Skills - COBOL on UNIX Platform, Flat Files System, Mainframes VMS, DB2, CICS, French as communication language
Sr Software Engineer - Northern Telecom
Wipro Limited
Bengaluru
02.2003 - 08.2003
- I worked at Wipro Nortel Optical Networks Lab in Bangalore at Plot No 72, Keonics Electroics City, Bangalore 560100
- Team Lead for Wipro's Testing Team for Northern Telecom's Optical Network Verification and Regression Testing Process
- Test Plan Preparation, Review and approvals, Test Case Execution and Test Result Reporting
- Co-ordination between offshore and onsite Team
- Proficient in SONET/SDH
- Skills - SONET / SDH, Optical Networks, Testing
Sr Software Engineer - CNA Life Insurance
Wipro Limited
Bengaluru
03.2002 - 01.2003
- I worked at Wipro Nortel Optical Networks Lab in Bangalore at Plot No 72, Keonics Electroics City, Bangalore 560100
- Sr Development team member for Batch team in CNA Life Insurance account
- Requirement validation, Build and review HLD and LLD, development and re-designing Batch components in MF-COBOL to introduce new features per business requirement
- Closely worked with Database Team for Performance Tuning for time consuming Batch Programs
- Onsite Knowledge Transfer in Nashville, TN, USA for Batch Modules
- Mentor new joinees in the Batch Team
- Skills - Micro-Focus COBOL on Micro-Focus Net-Express 3.1 environment, Btrieve File System, CA-Realia, Oracle, TOAD
Software Engineer - Nationwide Insurance
Wipro Limited
Bengaluru
01.2002 - 03.2002
- I worked at Wipro location at Plot No 72, Keonics Electroics City, Bangalore 560100
- Sr Developer for complex COBOL programs for Nationwide Insurance in Mainframes COBOL, JCL, DB2, Endevor, SPUFI, DCLGEN, INSYNC
- Responsibility also included team building, mentoring new joinees
- Skills - Mainframes COBOL, JCL, Db2, CICS
Systems Engineer - Northern Telecom
Wipro Limited
Bengaluru
07.2000 - 12.2001
- I worked at Wipro Nortel Optical Networks Lab in Bangalore at Koramangla, K1 office, Bangalore 560034
- Worked as a campus hire Systems Engineer Wipro-Nortel-Public-Carrier-Network Lab
- Responsible for Feature Development and Enhancement of Nortel's Digital Multiplexing Switching Software
- Analysis and solving Change Requests (CR) and Customer Service Requests (CSR) in NORTEL MMP 15 and MMP 16 Release
- Feature Development in MMP 17 release and Sanity and Upgrades to DMS-100 Switching Software
- Mentoring new joinees on World Trade Translation, Call Processing, Call Tracking, DMS-100 Architecture
- Call Set-ups and Testing - PRI, ISDN, Line and Trunk Calls, Intelligence Networks
- Skills - Nortel's Digital Multiplexing Switch (DMS-100), HP-UX, Procedure Oriented Type-Enforcing Language (PROTEL), Hummingbird Exceed, CallTrack, Call-Processing, DMS De-bugging tools, Frame Maker, Switch Sanity
Education
Master of Technology - MTech - Data Science and Engineering
Birla Institute of Technology and Science, Pilani
06.2025
Executive Post Graduate Diploma - International Business
Indian Institute of Foreign Trade
12.2019
Certificat de Français élémentaire - French Studies
Alliance française de delhi
12.2004
Bachelor of Engineering - BE - Mechanical Engineering
Indian Institute of Engineering Science and Technology (IIEST), Shibpur
12.2000
Higher Secondary - Science (Physics, Chemistry, Mathematics, Statistics)
St. Lawrence High School Kolkata
12.1996
Skills
- IT Project & Program Management
- Product Life Cycle
- Client Requirements
- Stakeholder management
- Product development
- Product enhancement strategy
- Product lifecycle management
- Product roadmapping
- Project management
- Financial management
- Staff management
Certification
- Professional Scrum Master I (PSM I)
- Professional Scrum Product Owner I (PSPO I)
- GSE-UK23 Speaker
- Professional Scrum Master II (PSM II)
- IBM Advocate 2024
Languages
- French, Limited Working
- Hindi, Full Professional
- English, Full Professional
Timeline
Sr Product Manager
BMC Software
06.2021 - Current
Sr Manager - Product Development
Successive Technologies
09.2020 - 06.2021
Sr Project Manager - Enercon
IBM
01.2018 - 10.2019
Sr Project Manager - Oncor Electric
IBM
01.2017 - 01.2018
Sr Project Manager - Caterpillar
IBM
10.2016 - 01.2017
Sr Project Manager - Marriott International
IBM
05.2016 - 09.2016
Sr Project Manager - Walmart
IBM
07.2015 - 04.2016
Sr Program Manager - National Grid
IBM
07.2011 - 06.2015
Solution Manager - General Motors
IBM
05.2010 - 06.2011
Global PMO - Southern California Edison
IBM
09.2009 - 05.2010
Project Manager - NStar (now Eversource)
IBM
05.2006 - 09.2009
Technical Lead - Northeast Utilities
IBM
04.2005 - 05.2006
Software Developer - Lyonnaise Des Eaux
IBM
08.2003 - 03.2005
Sr Software Engineer - Northern Telecom
Wipro Limited
02.2003 - 08.2003
Sr Software Engineer - CNA Life Insurance
Wipro Limited
03.2002 - 01.2003
Software Engineer - Nationwide Insurance
Wipro Limited
01.2002 - 03.2002
Systems Engineer - Northern Telecom
Wipro Limited
07.2000 - 12.2001
Master of Technology - MTech - Data Science and Engineering
Birla Institute of Technology and Science, Pilani
Executive Post Graduate Diploma - International Business
Indian Institute of Foreign Trade
Certificat de Français élémentaire - French Studies
Alliance française de delhi
Bachelor of Engineering - BE - Mechanical Engineering
Indian Institute of Engineering Science and Technology (IIEST), Shibpur
Higher Secondary - Science (Physics, Chemistry, Mathematics, Statistics)
St. Lawrence High School Kolkata
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