Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Work Preference
Timeline
Open To Work

Dhrupad Rajoria

Student
Indore,MP

Summary

Dynamic finance professional eager to contribute to a visionary financial institution prioritizing innovation and growth. Proven ability to adapt and thrive in fast-paced environments while delivering exceptional results. Committed to leveraging analytical skills and industry knowledge to drive strategic initiatives and enhance operational efficiency. Seeking a challenging role that fosters professional development and offers opportunities for meaningful contributions to the organization's success.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Customer Acquisition Executive

Aegis Customer Service Pvt. Ltd.
05.2022 - 12.2022
  • Responded to customer inquiries via email and chat, maintaining a positive tone and providing clear, helpful information.
  • Recognized as an employee of the 3 weeks in a row for solving customer grievances with accuracy of 99%.
  • Lead and mentored a team of 20 customer service representatives.
  • Supported team in delivering exceptional customer service experiences.

Education

MBA - Banking and Financial Management

Narsee Monjee Institute of Management Studies, Mumbai
01.2023

GPA: 68.08%

PGDCA, Diploma - Computer Application

Makhanlal Chaturvedi National University Of Journalism And Communication, Bhopal
01.2021
GPA: 90.25%

Bachelor of Commerce (B. Com) -

Acropolis Institute of Management Studies & Research, Indore
01.2019
GPA: 50.35%

Skills

  • Team leadership
  • MS Excel
  • Financial Analysis
  • Problem-solving
  • Data entry

Certification

  • Financial Modelling, Finladder
  • The Fundamentals of Digital Marketing, Google Digital Workshop
  • Investment Banking Job Simulation, J.P.Morgan Forage

Personal Information

Date of Birth: 06/11/98

Work Preference

Work Type

Full Time

Timeline

Customer Acquisition Executive - Aegis Customer Service Pvt. Ltd.
05.2022 - 12.2022
Makhanlal Chaturvedi National University Of Journalism And Communication - PGDCA, Diploma, Computer Application
Acropolis Institute of Management Studies & Research - Bachelor of Commerce (B. Com),
Narsee Monjee Institute of Management Studies - MBA, Banking and Financial Management
Dhrupad RajoriaStudent