Summary
Overview
Work History
Education
Skills
Timeline
Generic
Dhruv Gupta

Dhruv Gupta

Information Processing Specialist
Thane, Maharashtra

Summary

Motive is to be an integral part of a result oriented and professionally managed organization where I can fully dedicate myself to work hard and gain a position of substantial responsibility and to facilitate commendable growth. Reliable employee seeking Senior Associate position. Offering excellent communication and good judgment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced Information Processing Specialist with over 3 years of experience in IT and Logistics. Excellent reputation for resolving problems and improving customer satisfaction. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience
3
3
years of post-secondary education

Work History

Information Processing Specialist

TATA Consultancy Services
Mumbai, Maharashtra
10.2019 - 04.2023
  • Planning dispatch routes for service providers;
  • Streamlining communication with the center via text messaging;
  • 3etting up delivery points for service providers across different areas;
  • Updating service providers with pickup details;
  • Verification and correction of information provided by end customer;
  • Dispatching courier vans and/or trucks over different centers to ensure timely services;
  • Monitoring live status of vehicles in question;
  • Analytically working around any discrepancies which may arise during business hours;
  • Finding innovative solutions to bridge existing gaps in the process.

Education

B.Com - Accounting

K.J. Somaiya College of Arts And Commerce
Mumbai
06.2016 - 03.2019

H.S.C - Accounting

K.J. Somaliya College of Arts And Commerce
Mumbai
06.2014 - 04.2016

I.C.S.E. - Primary Education

Smt. Sulochana Devi Singhania School
Thane
06.2002 - 04.2014

Skills

Teambuilding

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Timeline

Information Processing Specialist

TATA Consultancy Services
10.2019 - 04.2023

B.Com - Accounting

K.J. Somaiya College of Arts And Commerce
06.2016 - 03.2019

H.S.C - Accounting

K.J. Somaliya College of Arts And Commerce
06.2014 - 04.2016

I.C.S.E. - Primary Education

Smt. Sulochana Devi Singhania School
06.2002 - 04.2014
Dhruv GuptaInformation Processing Specialist