Dhruv Mishra
Mumbai
Summary
Proven Tender Administrator and Billing Specialist with a track record of enhancing customer satisfaction and streamlining billing processes at Mazda Well Water Suppliers. Skilled in Document Control and Teamwork, adept at improving operational efficiency by over 30%. Excels in leveraging Analytical Skills and Microsoft Office to solve complex billing issues, ensuring accuracy and client trust.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
Tender Administrator
Jai Ma Gargi Enterprises
04.2023 - 06.2024
Managed and filled tenders for the enterprise as a part time remote employee
Billing Specialist
Mazda Well Water Suppliers
01.2021 - 04.2024
- Strengthened client relationships through effective communication regarding billing issues and concerns.
- Enhanced customer satisfaction with timely and accurate invoice generation.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
Education
Bachelor of Science - Bioanalytical Sciences
Guru Nanak Khalsa College (Autonomous) Matunga
Mumbai, India 08.2021 - 04.2024
Skills
Document Control
Cash handling expertise
Teamwork and Collaboration
Billing Data Verification
Microsoft Office
Customer Service
Time Management
Problem-Solving
Analytical Skills
Timeline
Tender Administrator
Jai Ma Gargi Enterprises
04.2023 - 06.2024
Bachelor of Science - Bioanalytical Sciences
Guru Nanak Khalsa College (Autonomous) Matunga
08.2021 - 04.2024
Billing Specialist
Mazda Well Water Suppliers
01.2021 - 04.2024
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